Short Version

Here’s the short version written by Matt:

  1. We have some rules (the long version is below)
  2. As a premium member you can gain access to the premium guides, plus extra’s like a discount code for 50% UnderstandingE extensions & WidgetChimp (yay!)
  3. Billing is made automatically via PayPal either monthly or yearly & you can cancel at any time by emailing us or directly at PayPal (we have to sleep at night)
  4. All content provided remains the property UnderstandingE (videos’s, text etc…)
  5. We won’t sell your details to 3rd parties (because that’s just wrong)

UnderstandingE Premium Membership Terms & Conditions

Howdy ,

We’re UnderstandingE (Understanding Ecommerce Ltd, UE or we or us) and we’d love to welcome you to the UnderstandingE Premium service.  But seriously, first please take the time to read and understand these Membership terms and conditions (Membership Terms).  They govern your (your or you) use of the UnderstandingE Premium service (site) as a member.

Once you click “I agree”, you agree to the Membership Terms as a legally binding contract between you and UnderstandingE.

If you do not want to agree to these Membership Terms, we’re sorry but our premium relationship will have to end before it has even begun!

In these Membership Terms, Content means all the content available on the Site including video guides, articles, courses, screen casts, eBooks, webinars and user forum content.

Long Version

1. Membership

  1. In order to be a Premium member of UnderstandingE and gain access to the premium content of the site you must be over 18 years old.
  2. Your Membership is non-transferable.  You must not share your username and password with anyone else or allow anyone else to access the Site using your username and password.
  3. You are responsible for every use of the Site that occurs in conjunction with use of your username and password.  You must use reasonable efforts to keep your username and password confidential.  You must notify us as soon as you become aware of any unauthorised use of your membership, username or password.
  4. Membership is based on periodic subscription fees which are detailed on the Site’s sign up page.  Your membership, or access to Content and areas of the Site, will be suspended or cancelled if we do not receive the fees for your subscription type.
  5. You can ask for a refund of subscription fees under our “30 day money back guarantee” policy, during the first month of your subscription.  You may also have rights granted to you by law which may entitle you to a refund of fees in specific circumstances.  Apart from those things, refunds of subscription fees will not be made.

2. Availability and Use of the Site

  1. The Site will usually be available 24 hours a day, seven days a week.  We may, however, need to interrupt or suspend your access to the Site or the provision of the Site’s services and Content, for maintenance, technical or other reasons.
  2. When accessing and using the Site and its services and Content, you must comply with directions, instructions or protocols posted on the Site.
  3. We are pleased to be able to offer a wide range of exclusive Content on the Site for your educational needs, which we aim to regularly add to.  The Content will be updated, changed or removed from time to time, at our discretion, so we can’t guarantee that specific Content will always be available on the Site.

2.5 WidgetChimp

  1. If you are new to WidgetChimp and have a UE subscription, use the the contact form to let the team know that you are a UE premium member and you’ll be added to the special UnderstandingE subscription
  2. If you are an existing WidgetChimp user and have just taken premium with UE, you’re entitled to use WidgetChimp for free.
  3. If however you have an existing subscription in place, there will be a cross over between UE and WidgetChimp, if this is the case, contact the team using the contact form, the subscription will be cancelled for you and you’ll be upgraded to the UnderstandingE subscription for free.
  4. Any monies paid for the current month won’t be refunded, however if you have a 3 or 12 month subscription, a retrospective refund will be made to from the end of the calendar month to the end of the period of the subscription paid

3. Rights to Content; intellectual property

  1. Each item of content is copyright of its author.  We own any UnderstandingE-contributed Content, and all other rights in the site including its design, compilation, process and look and feel.
  2. Your membership gives you a right (a revocable, non-exclusive licence) to use the Content for personal purposes.  You must not redistribute Content (such as Video Guides, article tutorials, webinars and code samples). Any photos, audio samples or other assets in source files are included to demonstrate the course or tutorial. You may use, modify and manipulate source files for your own personal educational purposes, but you must not otherwise exploit the source files and the assets in them, or redistribute the files or assets. If you love the Content, please ask your friends to become members too!
  3. You may freely use the effects and techniques demonstrated in the Content (that is, the knowledge you gain) for any personal business purpose.
  4. The trade marks and logos displayed on the Site are, unless otherwise stated, those of Understanding and others, and you must not use these without the approval of the relevant owner.

4. Fair use and prohibited conduct

You are permitted to download Content to your computer as part of your membership.  But your membership is subject to a ‘fair use’ policy.

Our ‘fair use’ policy requires that your use of the Site and the Content must be fair, genuine and reasonable.  For example, the total amount of Content you download must be reasonable in light of your genuine education and learning needs, and the time needed to genuinely engage with the Content.  We will use our reasonable discretion to decide whether a member has complied with the ‘fair use’ policy.

You must not use scripts to automatically mass download Content.

You also must not:

  1. Use a false email address, impersonate others, or misrepresent your affiliation with others;
  2. Insert advertising, branding or other promotional content into the Site or Content;
  3. attempt to gain unauthorised access to computer systems or materials through the Site;
  4. engage in automatic gathering of information from or through the Site (such as “spidering”, “screen scraping”, “database scraping” or harvesting of e-mail addresses);
  5. attempt to interrupt or alter the Site’s operation in any way (for example through sending mass unsolicited messages, “flooding” servers, or introducing a virus, time bomb, trojan horse, worm, cancelbot or other computer routine );
  6. use the Site or the Content in a way that violates applicable law, that violates third party intellectual property or other rights, or that is, fraudulent, obscene, offensive, or defamatory; or
  7. except as allowed in these Membership Terms, copy, distribute, transmit, modify or otherwise exploit the Content or any other data or code made available through the Site.

5. Intellectual property complaints

We respect the intellectual property rights of others, and require that you do the same.

Please contact us if you believe that your intellectual property or other rights are being affected by anything on the Site.

If you are specifically making a copyright-based claim regarding Content, please forward the following information to us:

  1. your address, telephone number, and email address;
  2. a description of the location of the alleged infringing material;
  3. a description of the copyright work that has been allegedly infringed; and
  4. a statement by you that you warrant that the information given in your claim is accurate and that you are either the copyright owner or are authorised to act on the copyright owner’s behalf.

6. Forum and community rules

Please read our Forum and Community rules that can be found in the forums, which are part of these Membership Terms and apply to content contributed to the Sites by members (such as comments, reviews and forum posts).

We reserve the right, but are not obliged, to monitor all matter posted to the Site.  We are not responsible or liable for material posted by others.  We do, however, reserve the right to edit, refuse to post or to remove matter that in our discretion is objectionable or in violation of these Membership Terms, our policies or applicable law.

You must not upload or post any materials that:

  1. restrict or inhibit others’ use or enjoyment of the Site;
  2. are false, misleading, fraudulent, unlawful, abusive, harassing, defamatory, obscene, vulgar, or offensive;
  3. infringe others’ rights, including privacy or intellectual property rights;
  4. disclose personal information about others, particularly sensitive information;
  5. contain a virus, spyware, or other harmful component; or
  6. contain commercial solicitation or ‘spam’ of any kind.

7. Privacy

Our information collection and use of any personal information about you is set out in our Privacy Policy.

Personal information that you disclose may be used by UnderstandingE, its agents and contractors in relation to your membership and the Site, including marketing activities for the Site.

We may disclose any personal information as necessary to satisfy any law, regulation or government request.

8. Refusal, suspension or termination of membership

We may, in our discretion, immediately restrict, suspend or terminate your membership and access to the Site if we consider you in breach of these Membership Terms, any other Site rules, or applicable law.

We reserve the right to refuse membership in our discretion (examples include previous breaches of membership terms on any of our websites and previous utilisation of the Site’s 30 day money back guarantee).

9. Liability and disclaimer

Important notice:  Laws may impose obligations on us and give you rights that we cannot exclude, restrict or modify (Non-excludable Law).  We do not exclude or modify any Non-excludable Law.

Except as provided in an applicable Non-excludable Law, we are bound only by the express promises made in these Membership Terms and are not bound by implied terms.

Except as provided in an applicable Non-excludable Law:

  1. we do not promise that the Content or your access to the Site will be uninterrupted or error-free, that any defects will be corrected, or that the Site or Content are free of viruses or any other harmful components; and
  2. we make no promises regarding your access to, or the results of your access to, the Site or Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.

Except as provided in an applicable Non-excludable Law, we and our affiliates are not liable for indirect, incidental, special or consequential damages, loss or revenue or loss of profits which result from any use of or access to, or any inability to use or access, the Site.

10.  Changes to Membership Terms

We may change these Membership Terms from time to time, but we will notify members before doing so.  You will be given the opportunity to cancel your subscription if you do not want to accept the changes.  If you do not opt out in this way, your continued subscription to and use of the Site will be an acceptance of the updated Membership Terms.

11.  Applicable Laws

We control and operate the Site from our offices in the United Kingdom. The laws of the United Kingdom govern these Membership Terms, and you and UnderstandingE submit to the jurisdiction of the courts there.

And if you read all that you need a medal :)