Have you considered Outsourcing before or ever wondered how remote members of staff can help you and your business?
In this podcast we are joined by Carlo who is the CEO & Co-Founder at 2nd Office. 2nd Office is a specialised eCommerce outsourcing company based in the Philippines and together we take a look into the world of outsourcing for your business.
We start off by hearing a little about Carlo and how he has ended up running his outsourcing business from the Philippines.
Carlo is a true entrepreneur himself and totally understands the challenges that ecommerce businesses face which led him to starting 2nd Office.
Press Play below and listen in right now:
What an Remote Member of Staff can do for You
The only real limitation when it comes to a remote member of staff is that they’re physically not there in the office with you. So that rules out coffee making duties.
However what they can do for you is almost limitless, for example:
- Answer eBay & Amazon questions
- Answer live support queries
- Write product descriptions
- List new products to eBay, Amazon & your website
- Carry out online research, for example for new suppliers
- Create import files for Magento, think Magmi!
- Find images for products
- Edit images
- Call customers to foster reviews & feedback
- Book appointments
- Answer “frontline” day to day emails & filter spam
- Maintain a wordpress website
- Create blog posts
- And so on…
The Topics Covered
- Introduction to Carlo Silva
- Introduction to 2nd Office
- The benefits of outsourcing
- What an outsourced member of staff can do for you
- What an outsourced member of staff cannot do for you
- Why use the Philippines
We Know the Power of Outsourcing First-Hand
Here at UnderstandingE we know what the power of outsourced staff can do first hand.
In 2014 outsourced staff enabled us to create content much quicker and remove a number of hurdles which would have stopped us from getting things done.
The same can be true for your business too.
Outsourced members of staff if utilised correctly can make a huge difference to your business. It frees up your time to work on your business and grow it rather than getting stuck in the day to day running of your business.
Coming up in Part 2
In part 2 of this outsourcing series we are joined by Tom who is a user of 2nd Office for his ecommerce business.
We will get to hear first hand from a business owner just like you and how he utilises outsourced staff members to make his business better and streamline a number of processes.
We will also hear more from Carlo and he shares with us a special offer available no where else and exclusive to UnderstandingE members.
We’d love to hear from you.
Matt, Dave (& special guest Carlo)