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Simple Servers and tciket response time
Alex Russell

Excellent
January 3, 2014 - 10:06 pm
Member Since: October 24, 2013
Forum Posts: 26
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Hi all….am just wading through the guides and have also signed up to Simpleservers.

I transferred an existing domain name today and then installed Magento (after having been informed the domain had been transferred successfully) – all v easy and as per the guide. Only a slight problem encountered in that I’d installed Magento too quickly after transferring domain name so instead of the admin I got a placeholder.

Raised a ticket with Simple Servers and got a reply from them in LESS THAN 5 MINUTES – v fast and at 10pm on a Friday too! Hats off to Simpleservers for the excellent service so far and also big thanks to Matt & Dave for the guides ..really easy to use and informative….hopefully in 24 hours I’ll be able to continue with Magento once everything has propogated through…Laugh

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Matthew Ogborne

Founder
January 3, 2014 - 11:05 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Alex,

That’s great to hear on both counts :)

You know that if you’re impatient you can change your hosts file on your computer to force your computer to look at the IP address for your domain name?

It varies a little from one operating system to another, but just google “change hosts file for” and add your operating system on the end.

This is how we were able to transfer this website in 30-40 minutes and be back working on the real version will very little down time.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Alex Russell

Excellent
January 3, 2014 - 11:16 pm
Member Since: October 24, 2013
Forum Posts: 26
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Cheers Matt -thanks for the tip…will have a look in the morning if not updated…keep up the good work and looking forward to carrying this on…have a good weekend!

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Matthew Ogborne

Founder
January 3, 2014 - 11:28 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Alex,

Will do’s! We have a guide to get recorded and another block of guides will be ready as well.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Dave Furness

Founder
January 4, 2014 - 2:35 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Great news Alex, I know the speed of Simple Servers response times are incredible but they still surprise me every time I hear a story like this.

On a Friday Night too. :)

Every expert was once a beginner

Alex Russell

Excellent
January 4, 2014 - 11:04 pm
Member Since: October 24, 2013
Forum Posts: 26
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All good and magneto works for me today…going to crack on with more of the guides tomorrow…keep up the good work Dave & Matt!

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Matthew Ogborne

Founder
January 6, 2014 - 9:18 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Alex,

Fab to hear. If you ahve any comments or suggestions on the guides as you go through them, pop a comment at the bottom and me or Dave will be back to you.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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