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Matthew Ogborne

Founder
October 24, 2013 - 12:38 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Dave, Brian,

This sounds like the idea we had for the “answer a couple of questions and then make a tailored guide series”, part of which would be video time length count.

This is 100% possible and I need to develop this for the site. Being open with you, this is unlikely by January the first as I’d class this is as a secondary requirement for January 1st go live. But very, very interesting you have suggested this as it means we were on the right lines originally.

One part we cannot account for is the inventory loading stage, if you have 100 items, that will be a lot quicker than dealing with 2,000 products with variations. Although I am working on an eBay export tool & Magento Mapping tool so that you can create products from an export from eBay more easily, but will need some tweaking by the business owner (that’s you Brian) so is how long is a piece of string for that one :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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Dave1
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October 24, 2013 - 1:54 pm
Member Since: October 24, 2013
Forum Posts: 153
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Hey guys, looks interesting and exciting. Will be keeping my eye on this. :)

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Dave Furness

Founder
October 24, 2013 - 2:50 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Dave

Thanks for stopping by, interesting and exciting indeed. If you have any questions or comments don’t hesitate to chuck them in the forums :)

Cheers

Dave

Every expert was once a beginner

Kevin1

New
October 24, 2013 - 3:06 pm
Member Since: October 24, 2013
Forum Posts: 1
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Hi Matt/Dave

Exciting times ahead, looking forward to selling more and working smarter not harder :)

Kev

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Dave Furness

Founder
October 24, 2013 - 3:18 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Kev

Great to hear from you mate, we certainly look forward to you and others doing just that too.

Dave

Every expert was once a beginner

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Matthew Ogborne

Founder
October 24, 2013 - 4:19 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Kevin Cook said

Hi Matt/Dave

Exciting times ahead, looking forward to selling more and working smarter not harder :)

Howdy @Kevin1,

Exactly! Thank you for joining us :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
October 24, 2013 - 4:22 pm
Member Since: July 18, 2013
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Dave Skirrow said

Hey guys, looks interesting and exciting. Will be keeping my eye on this. :)

Howdy @Dave1,

Thank you for joining us.

Any questions, no matter how small or even if you think they’re daft, all & any feedback is vitally important to us, so if you think of something, maybe “Can it do X, Y or Z?” do ask us in the forums :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Brian

Not so New
October 24, 2013 - 11:16 pm
Member Since: October 23, 2013
Forum Posts: 4
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Dave/Matt

Thanks for the replies.

I guess where I’m coming from is the Manuel perspective “I know nothing”

I’m guessing but this how I see it progressing stage by stage.

1) Download software
2) Set up software
3) Create data sets
4) Learn software
5) Upload (test?) data sets
6) Learn more about the software
7) Refine data sets
8) Keep repeating the above until it works the way you need/want.
9) Learn more about the software
10) Share what you’ve learnt.

This is going to (for me anyway) have a steep learning curve. So I would definately need the idiots guide as I’ve never done multi channel and can still remenber the anguish setting up File Exchange caused.

Timings would be good and it wouldn’t take long for anybody to work out thier own speed against your estimates.

It’s not easy and I wish you well and if I haven’t already said it “Thanks for the work you’re putting in”

Brian

Brian

Not so New
October 24, 2013 - 11:29 pm
Member Since: October 23, 2013
Forum Posts: 4
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Hi Dave

That’s certainly a good feature of the print to order system. How does this affect your dispatch times? Lets take a look at your 2 points. – See more at: https://understandinge.com/forum/your-feedback-suggestions/new-here-come-in-say-hi/page-2/#sthash.7iVRAg1z.dpuf

It only takes a few mins to print up a garment, so typically anything coming in after 4 pm will go out next day.

Currently I’ve over a 1000 (and increasing) garment/design options on eBay and if you averaged it out as 30 variations (6 colours/5sizes) per option I would need to have 30,000 printed garments in stock just to have one of each. Scarey

Brian

Mike

New
October 24, 2013 - 11:40 pm
Member Since: October 24, 2013
Forum Posts: 1
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Hi Dave & Matt,

Great to see the site up and running, I have a lot of respect for you guys and your solution sounds pretty amazing!

Just to tell you a little about our business and it’s requirements, we are long established on eBay but suffered a major overnight down-turn in visibility and sales back in March. Think we were amongst the first accounts to be trialled on the Cassini rollout or affected by the DSE savings but sales collapsed some 60-70%. We tried everything, from long drawn out investigations with eBay tech support to trying every possible listing tweak, but have come to accept our new diminished search visibility.

Hence after a phone call from Amazon we jumped at their ‘Red Carpet’ offer and are now newly set up with two nicely growing accounts out-performing eBay every day…..

Which means inventory management…….

I started with Linn works a couple of years back, purely using the order import facility of the free version. Printing my thermal labels, invoices and packing lists. Excellent, easy to use and free! I had no need for the Inventory management then.

Well I wanted to toy with a webstore and came across the Opencart/OpenBay Pro/Openstock combination. Cheap scalable monthly charges (£5-£10 etc) and promised Inventory management and listing tools. We continued to use Linn works for order processing. Simple EBay scrape and we had a basic store linked to eBay. Some early major problems were never solved. Large multivariation listings (100+ size/colour combos) did not import from eBay correctly and all the associated ebay listings stock was reset to zero. There is no facility to import selected eBay listings or only new listings. Only a full import. All new eBay listings must first be created in opencart. We couldn’t start anew with these multivariation listings as they have massive sales history and still good search ranking. Hence we had our best selling items unlinked from inventory control. Another poor feature was the Amazon listing tool which can only create single listings. The final straw came after the second server outage of several hours when no orders were logged.

Currently we are on the 30 day trial of Linn works anywhere, and so far it has been a godsend. Easy import of eBay inventory, ridiculously easy mapping to our associated Amazon products. An Amazon listing configurator that is quicker than using CSV uploads and of course the faultless Order management system. Tempted by the system of linking to the Royal Mails OBA and automating our daily mailing dockets, but step by step as they say.

We’ve had a tough year, some months barely enough to live on. Linn works is ideal but we can barely spare the basic £40+vat/mo plan, and yet I can already see with probably in excess of 3000 sku if we import all our inventory we need to be on the £120+ plan. We just cannot justify that.

We’ll need to continue with Linn works over the holiday season as we won’t have a single spare moment free to learn and implement a new system. But I’m hoping what you are working on will offer the quite basic features we need at a price we can afford. I’m just concerned as to how successful it is at scraping Ebay for data (currently linn can’t get variation images or product description), how simple and thorough the listing tools will be (ie eBay international visibility option, international postage rate tables, html template selection), will it offer brother/zebra label printing, and most importantly how easy will it be to switch over from Linn works.

Best wishes Mike

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Matthew Ogborne

Founder
October 24, 2013 - 11:42 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Brian,

Yep that’s pretty much it for the stages.

It’s not easy and I wish you well and if I haven’t already said it “Thanks for the work you’re putting in”

Thank you :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
October 24, 2013 - 11:45 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Brian Whitfield said
Currently I’ve over a 1000 (and increasing) garment/design options on eBay and if you averaged it out as 30 variations (6 colours/5sizes) per option I would need to have 30,000 printed garments in stock just to have one of each. Scarey
Brian

@Brian,

I believe the answer to that challenge is kits, but I’m not sure if that is possible with Magento. I’ve pinged Dave on Skype for us to look at this tomorrow.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
October 24, 2013 - 11:55 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy @Mike

Welcome aboard!

Sounds like you’ve had a rough 2013.

Mike Foster said
We’ll need to continue with Linn works over the holiday season as we won’t have a single spare moment free to learn and implement a new system. But I’m hoping what you are working on will offer the quite basic features we need at a price we can afford. I’m just concerned as to how successful it is at scraping Ebay for data (currently linn can’t get variation images or product description), how simple and thorough the listing tools will be (ie eBay international visibility option, international postage rate tables, html template selection), will it offer brother/zebra label printing, and most importantly how easy will it be to switch over from Linn works.

Yep, our go-live date for January 1st is not by accident, it’s because we feel most companies would be nuts to move software at this time of the year, well anytime after september.

The listing is pretty straight forwards if you have great data, M2E Pro supports custom item description templates and we heard back from their CEO today and the request I put in a few days ago here http://support.m2epro.com/foru…..ebay-listi will be available in two versions time, which is approx 2-3 weeks.

M2E Pro has a mapping feature for both eBay & Amazon listings and we’ve used it and it works well, however they don’t have an inventory importing system to download listings from eBay (apparently it’s “planned”, but no ETA), so we’re all in the same boat here and I’m seeing if I can code us out of this situation as the eBay exports have come up a few times now, I have a function I wrote back in July up in front of me and those variation images are now #2 on my hit list.

If there is anything you can think of outside what you’ve posted above, please do let us know. Myself & Dave have been around the block for over 15 years in eCommerce, but are humble enough to blantaly say “we don’t know it all” and that means we’re very open to feedback at any stage :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
October 25, 2013 - 12:49 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi @Mike,

Mike Foster said
currently linn can’t get variation images or product description

I’ve found a way of doing this but it’s not going to be quick. I need to sleep on it, to work out how I’m going to make this workable for a large number of users :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Dave Furness

Founder
October 25, 2013 - 9:49 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey @Brian

Ah fantastic, you have a system where you can do semi personalised service and a quick dispatch which is great, saves you needing racks and racks of storage space.

Dave

Every expert was once a beginner

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Dave Furness

Founder
October 25, 2013 - 10:12 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey @Mike

Glad to have you here in the forums, you’ll never guess what me and Matt have been discussing this morning. All about getting listing data into Magento and M2E. We are working on it ;)

Dave

Every expert was once a beginner

simon2

New
October 25, 2013 - 2:28 pm
Member Since: October 24, 2013
Forum Posts: 1
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Hello. I will be very interested to see how this all goes. We currently sell on ebay, amazon, play and our own website (ekm powershop) using channelgrabber to help hold it all together. Not the largest inventory at 1200 lines, but highly varied in size, weight, and category, and with quite a few large variations. Like everybody we need to keep our costs down in this incredibly competitive market with fees from the marketplaces, high VAT and postage costs, and a demanding customer base. Stock control and order aggregation are the original reasons we went to a multi channel solution, and these are still the main things, but there are things I would like to do in the areas of pricing management, and interfacing sources of new stock that I find it hard to do without direct and comprehensive database access, so will be very interested to find out just how open the interfaces that this might offer are. Taking a quick look at the magento sites, it is interesting how different it looks to things I am familiar with. Do they just have their own language for things I would recognise, or are there some fundamental differences ? Challenges I can forsee for me might be if this involves running a website outside a serviced environment, which is not anything I know about.

Simon

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Matthew Ogborne

Founder
October 25, 2013 - 2:44 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi @simon2,

Thank you for joining :)

Taking a quick look at the magento sites, it is interesting how different it looks to things I am familiar with. Do they just have their own language for things I would recognise, or are there some fundamental differences ? Challenges I can forsee for me might be if this involves running a website outside a serviced environment, which is not anything I know about.

Magento looks scary for the first time, there is a massive menu and if you were like anything like me it was definitely a “wtf” moment when I first say it. But everything can be condensed down to 4 menu options, these are:

  1. Catalog > Manage products – This is where your inventory is kept
  2. Sales > Manage Orders – This is where your orders are processed from
  3. System > Configuration – Where all the settings are
  4. Sell on eBay – Which you won’t see without M2E Pro installed

M2E Pro have their own terms as you’d expect, the main one is “policies”, which are better known as “profiles”. There are a couple of different types as you’d expect, Price, Quantity and Format, Shipping, Returns, Synchronization, Payment & Description. The names are self explanatory and with any profile based system they contain settings for each section and the coll thing is, if you make a change they are applied to all the attached marketplace listings, something you only find in the higher end products like eSellerPro or ChannelAdvisor.

We are working on the ultimate guide to setting this up and we’ll be showing you how to start at the very beginning from choosing a domain name, to installing Magento, to getting used to Magento, installing and setting up M2E Pro the right way, then getting up & running with eBay & Amazon and finally processing orders.

Does that help you feel a little more comfortable?

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Ben
Member
October 26, 2013 - 1:25 am
Member Since: October 16, 2013
Forum Posts: 264
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Multiple Magento Websites.

Is it possible to have 2 or 3 magento websites selling completely different products, but have all 3 of these websites linked to one ebay , amazon and play account ?

Or could 3 websites have sales managed/processed in one backend operation on magento/m2epro?

i.e.
have 3 web domains for different products…
dvd.com
shoes.com
toys.com

But have it all managed under one magento/m2epro account

Benni Blanco, from the Bronx.

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Matthew Ogborne

Founder
October 26, 2013 - 5:39 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy @Ben,

Short answer:
Yes it is.

Slightly longer answer:
With Magento you can have multiple websites, stores and store views. These could of course be tied to different domain names, so one inventory base for all your multi-channel activities on the marketplaces and separate websites too that look completely different as can apply different themes to each of the sites.

Stock control would be concurrent across all the sales channels and orders would come into a single sales order screen for processing. You could also have an EPOS system hooked up to Magento as well, for one or more retail stores too.

Does that answer your question?

Have a fab weekend :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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