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Greg
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March 17, 2014 - 8:20 pm
Member Since: October 31, 2013
Forum Posts: 132
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Hi Guys
Are the new guides premium? They say “Free” in the blog post but I get a message “looks like your membership has been cancelled :(“. I had only intended to cancel my premium membership. I did send a message through the contact form about this but didn’t receive a reply. By the way I still am able to view the “premium” fourms.
All the best
Greg

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Matthew Ogborne

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March 18, 2014 - 4:20 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Greg,

I’m not sure, I’ve just passed this over to Dave to check for you :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Dave Furness

Founder
March 18, 2014 - 4:28 pm
Member Since: July 19, 2013
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Hey Greg

I have just taken a look at this, and it looks like you got stuck between the two membership bands. Obviously you should still have standard access.

Can you double check for me now to see if you can access the new guides (all non premium) and see if the premium forums are still there in your system.

Hopefully now it should be back to how it was before you joined Premium.

Let me know if there is anything that’snot quite right.

Cheers

Dave

Every expert was once a beginner

Greg
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March 18, 2014 - 6:09 pm
Member Since: October 31, 2013
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Hi Dave
I can use the new guides now, thanks. I can also still see the premium forum though.
Cheers
Greg

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Dave Furness

Founder
March 19, 2014 - 9:35 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hmmm interesting, Glad to see the guides have come back, I will chase with Matt regarding forums.

Thanks

Dave

Every expert was once a beginner

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