Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

mail_open
Need help with premium account
haroon

Not so New
April 28, 2016 - 11:03 am
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

Hello my PayPal id is different from my registration key. I have just paid for the premium account but now its not showing on my current id and i dont want to register again with new id can you help please.

Thanks
Haroon

Avatar
Dave Furness

Founder
April 28, 2016 - 1:46 pm
Member Since: July 19, 2013
Forum Posts: 4606
sp_UserOfflineSmall Offline

Hi Haroon,

Drop an email to support [at] understandinge [dot] com and explain your problem and someone will be able to take a look at this for you when we know more details.

Dave

Every expert was once a beginner

haroon

Not so New
April 28, 2016 - 2:18 pm
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

Thanks for reply Dave, email has been sent :)

haroon

Not so New
April 29, 2016 - 10:06 am
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

still waiting for any reply tried support also. Can you please sort this out today as i really need it during 3 holidays :P.

Thanks

haroon

Not so New
April 29, 2016 - 12:44 pm
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

Nevermind I have cancelled the Recurring Payment. Once again thanks for quick response Laugh

Avatar
Dave Furness

Founder
May 4, 2016 - 9:25 am
Member Since: July 19, 2013
Forum Posts: 4606
sp_UserOfflineSmall Offline

Hi Haroon,

I kept an eye out and just double checked for sanity, but never received an email from you on this, so not much I can do without the necessary information.

Dave

Every expert was once a beginner

haroon

Not so New
May 4, 2016 - 10:35 am
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

Hello Dave
Thanks for your reply. I did send 3 emails to support [at] understandinge [dot] com and also sent from your contact us page.

I have also attached the screenshot of my email. Anyways nevermind i am not bothered about the refund and already cancelled the recurring payment, just wanted to learn magento stuff from your tutorials.
Really appreciate for your reply.

Many Thanks
premium-account.JPGImage Enlarger

sp_PlupAttachments Attachments
Avatar
Dave Furness

Founder
May 8, 2016 - 9:24 am
Member Since: July 19, 2013
Forum Posts: 4606
sp_UserOfflineSmall Offline

Haroon,

I do apologise, I have just done some digging and your message went straight to our spam folder and so was missed by our team. If you still want Premium access let me know, if not then I will gladly refund the payment for you.

Once again apologies for this, I have never known another members email go straight to the spam folder.

Dave

Every expert was once a beginner

haroon

Not so New
May 9, 2016 - 7:35 am
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

No problem Dave
And no I dont want the refund. I would like to access the premium tutorial video please. So if you can give me premium access please that would be great.

Kind Regards
Haroon

Avatar
Dave Furness

Founder
May 12, 2016 - 9:22 am
Member Since: July 19, 2013
Forum Posts: 4606
sp_UserOfflineSmall Offline

This has been done for you Haroon, if you log out and in again you should have full Premium access.

Dave

Every expert was once a beginner

haroon

Not so New
May 12, 2016 - 9:54 am
Member Since: May 6, 2014
Forum Posts: 8
sp_UserOfflineSmall Offline

Thanks alot Dave much appreciated

 

Why Should You Join UnderstandingE?

 
  • Access to over 500 step-by-step video tutorials
  • +20 video courses available
  • Magento, M2E Pro, Magmi, eBay, Amazon & Design all covered
  • Everything is in 100% Plain English
  • Learn how to build your own multi-channel software for eBay & Amazon
  • Access to the community forums, meet fellow business owners like yourself

Join Now with 2 Clicks

 

Join now for less that £1 per day you can gain access to over 400 step-by-step video tutorials & learn how to build your very own multi-channel software.

 

Forum Timezone: Europe/London

Most Users Ever Online: 1012

Currently Online:
27 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Jim @ Moogento: 688

Steve Froggatt: 514

Badeth - UE: 513

Jimbob: 453

Paul Cartwright: 414

Forum Stats:

Groups: 6

Forums: 37

Topics: 5221

Posts: 27483

Administrators: Matthew Ogborne: 4565, Dave Furness: 4606