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has anyone else in the UK been having problems with Simple Servers this weekend?
simona thrussell

Not so New
June 15, 2014 - 12:43 pm
Member Since: June 2, 2014
Forum Posts: 4
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for some reason I could not log in since Friday. did anyone else have the same problem?
This is very worrying because this will be my company’s main commercial site. I do not want a 2 days blackout.
Can you recommend an alternative magento hosting that is UK based?

June 15, 2014 - 1:47 pm
Member Since: May 15, 2014
Forum Posts: 235
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Did you contact them to ask what was going on?

I’m using them and did not notice any issues, though I’ve not been massively active over the weekend.

Jumping ship to someone else so quickly is not likely to be the answer until you know what has happened

simona thrussell

Not so New
June 15, 2014 - 3:10 pm
Member Since: June 2, 2014
Forum Posts: 4
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I agree. I am just kind of concerned because this will end up being our main trade site. I have e-mailed them and I am awaiting feedback.

Graham White

June 16, 2014 - 8:31 am
Member Since: January 23, 2014
Forum Posts: 82
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i have used Vidahost for a number of years for different sites and i have found them very good on support.
Their average response time is 12mins 7 days a week.
I have used Simple Servers but did find that their response times were not as good.

Dave Furness

June 16, 2014 - 8:31 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Simona

I was using our site all through the weekend (Using Simple Servers) and I didn’t notice any problems at all. I would wait to hear back from Simple Servers and see if they can shed any light on the situation. Was it just you who had the problem or were customers unable to see the front end of your site too?


Every expert was once a beginner

June 16, 2014 - 8:56 am
Member Since: October 31, 2013
Forum Posts: 132
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I use nublue and have found them to be very good.

Steve Froggatt
June 16, 2014 - 9:01 am
Member Since: May 2, 2014
Forum Posts: 514
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I have been using the site all weekend – no problems – hope that helps

Matthew Ogborne

June 18, 2014 - 1:28 pm
Member Since: July 18, 2013
Forum Posts: 4565
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No alert emails here, I did notice a slight slowness yesterday over a period of 20 minutes or so.


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