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IPN Failure & Logs
Rob Wood
Guest
March 29, 2017 - 7:44 pm

We have for the last couple of weeks had IPN failures. I have checked with Paypal and they say server issue, I check with service company and they say PayPal issue!

so rather then keep emailing each other until i whittle down what the anwser is I thought I would do some digging, and some one suggest the ‘system logs’

Which I am looking at. The trouble is I am not sure waht I am looking for? As there is nothing in there that states:

https://www.ourdomain.com/paypal/ipn/ – has gone on holiday :)

There is various controllers/CartController.php , lots of undefined index/offset/ + other stuff…then once the office is open invoices are generating :)

So Any pointers of what I need to look for before I send a support request to server support, wuold be great.

Many thanks

Rob Wood
Guest
March 29, 2017 - 8:30 pm

Think I found the issue! in exceptions logs not system logs! Requested and confirmed emails mismatch…I think someone has changed the Primary email address on the Paypal account :)

Rodney - UE
Guest
March 31, 2017 - 8:23 am

Hello Rob. Update us here if ever there this has been fully resolved. Thanks.

Rodney

 

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