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WEBSITE BASE CURRENCY SHOWING UP AS DEFAULT FOR STORE VIEWS USING DIFFERENT CURRENCIES
Rich M

Excellent
April 13, 2017 - 8:14 am
Member Since: July 19, 2016
Forum Posts: 19
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Hi guys,
We setup our Magento and M2Epro currencies as shown in the tutorials, so the Default Store view has the currencies enabled for eBay UK / US / AU store views £ / USD / AUD.
When we change the store view in the dashboard it shows our sales stats as being in the website base currency. This is also evident in the orders. Although they may have been a sale from eBay UK in GBP, in the order it shows the same amount but with the wrong currency at the start. My concern is that were looking to use Moogento’s software for all of our order print outs, packing slips etc, but I am worried they will be shown with the incorrect currency.

In the currency setup in configuration, we’ve changed the base currency for each store view to the correct one, and unticked the ‘Use Website’ button. Is there something else we’ve missed?

If you go into the Sell On eBay orders section all the orders are correctly shown in the correct currency, but when you click on the created Magento Order # link, the Magento order is showing the same amount but with the website base currency which is incorrect.

Does anyone the fix for this?
Regards

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Dave Furness

Founder
April 18, 2017 - 4:41 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Howdy Rich,

Interesting, I have asked Jim @ Moogento to see if this is something he could help us with.

If you plan on using Moogento then this is something he should be able to help regarding the right setup.

Dave

Every expert was once a beginner

Rodney - UE
Guest
April 19, 2017 - 2:54 am

You can also try this solution here: http://stackoverflow.com/quest…..-displayed Hope that would help.

Rodney

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Jim @ Moogento
Global

Partner
April 20, 2017 - 11:32 am
Member Since: November 7, 2013
Forum Posts: 688
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Hey Rich

> were looking to use Moogento’s software for all of our order print outs, packing slips etc, but I am worried they will be shown with the incorrect currency.

We generally try to match what Magento is showing, so if your order detail page is showing incorrectly then our output would likely show the same thing.

> In the currency setup in configuration, we’ve changed the base currency for each store view to the correct one, and unticked the ‘Use Website’ button. Is there something else we’ve missed?

Afaik you have one ‘base currency’ for the entire Magento install. You then can assign currencies to each store view (which may include a default currency for each store view).

pickPack has the option to show both base and paid currencies in the Packing Sheet/Invoice PDFs, if the order was set in something that isn’t the non-base currency.

I think it’d be helpful if you can include screenshots of what’s happening in Magento. Currencies and taxes can get very complex very fast!

sidenote – if you’re billing customers in a non-base currency, don’t forget to factor in currency exchange fees. You can customise the Magento currency-connection system to include eg. a 2.5% spread in non-base currencies, which would mean you get the same amount in your bank account no matter what the currency paid is.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

Rodney - UE
Guest
April 24, 2017 - 7:05 am

Jim, thanks for the help.

Rodney

Rich M

Excellent
April 25, 2017 - 4:50 am
Member Since: July 19, 2016
Forum Posts: 19
sp_UserOfflineSmall Offline

Hi,
Thanks for the input Jim and Rodney. It’s good to know that there may be a workaround. Ideally I want to get everything setup correctly in Magento to begin with as we may look to use the orders information for accounting purposes also.
In the tutorial Matt adds eBay Germany and Australia, then adds the currencies in the configuration>currencies setup. However when an order comes in through either of these channels, the currency shown in the Sell On Ebay>Sales is correct, but when M2Epro converts this into a Magento Sales record, the numeric value of the sale is correct, but the preceding currency shows the base currency of the website.
If you use the Webservice Index to create a currency conversion, this is incorrect also, as the price was setup from a Magento Attribute (ebay_price_au) etc, not from a value setup by converting the website price into a different currency for eBay.
Also if you change the store views in the dashboard screen, the info is shown as a total value in your website base currency, so if you’ve sold AU$1000 on eBay.au it’ll show as £1000 if your website base currency is GBP.
Thanks for the links Rodney I’m not really confident doing coding in Magento, is it possible to show a working example in the tutorials of a non-base currency transaction from say eBay.au or .de and show the output in the sales order screen.

Thanks in advance.
Rich

 

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