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eBay Description iFrame - preventing responsive template
Guy.stewart
UK
Member
October 24, 2014 - 9:22 am
Member Since: July 15, 2014
Forum Posts: 104
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Hello,

As anyone noticed that the iFrame which contains the content of an eBay Listing Description only resizes to a minimum 975px.

Which means, that if you’ve designed a responsive eBay Listing template using something like Bootstrap, then the template can’t respond properly because the iFrame controls the width of the content, and in turn means that even if you make your browser window really narrow (like on a smartphone) then it does resize the way it should and put all the columns of content into a single column, that the user can scroll down.

I’ve tested a responsive template on an iphone and you end up seeing the ‘full width desktop’ layout instead of the narrowed and scaled version for smartphone users. This means that you have to use the pinch to zoom-in, and swipe the listing from side-to-side to see the rest of the content.

Is is just me….have I made an error?

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Matthew Ogborne

Founder
October 24, 2014 - 9:36 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Guy,

This is how eBay works, the only way of handling this is to code around it, which is extremely tricky to do.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Guy.stewart
UK
Member
October 24, 2014 - 9:45 am
Member Since: July 15, 2014
Forum Posts: 104
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Thanks for the prompt reply.

Well, it seems that it’s only really possible to make a template responsive to Tablets devices at the very most, depending upon setup.

Smartphone users viewing a eBay Listing Descriptions on either their smartphone browser or the eBay app itself won’t be able to see any actual difference.

Your Widgetchimp advert seems to give the impression that the eBay Listing templates are responsive to smartphones; however, from what you’ve just said, it’s not possible for the template to resize properly as the iFrame is controlling the container width. If so, don’t you think it would be a good idea to perhaps make this a little more clear on WidgetChimp, since you’re advertising the eBay Listing templates as being responsive, which they’re not fully.

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Matthew Ogborne

Founder
October 24, 2014 - 12:45 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Guy,

You may want to check WidgetChimp listings as they do adjust pretty close to what they should be doing in the devices.

Sorry this is a topic I am unable to help you with for reasons I’m sure you can appreciate.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Joe Mills

Excellent
October 24, 2014 - 7:18 pm
Member Since: January 28, 2014
Forum Posts: 48
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Smartphone users are probably going to be using m.ebay.co.uk which removes all header etc content once you click into the description so there is no iframe restriction. If people are viewing the full site on a mobile then they aren’t that smart…

Guy.stewart
UK
Member
October 25, 2014 - 5:38 pm
Member Since: July 15, 2014
Forum Posts: 104
sp_UserOfflineSmall Offline

Hi Joe,

Thanks for the reply.

I wasn’t aware of that…so, just so I understand fully, does the mobile version strip out tags from the description…or does the iframe resize to the device-width? I would greatly appreciate any additional information or help you can provide.

Thanks in advance,

Guy

Joe Mills

Excellent
October 25, 2014 - 6:00 pm
Member Since: January 28, 2014
Forum Posts: 48
sp_UserOfflineSmall Offline

I`m not 100% sure on the technicalities, but the mobile user will only see the inner part of the description, see here for an example, you can drag your browser around to resize it like matt said. This is what a mobile user will see once they click into the description tab on the mobile version.

http://vi.vipr.ebaydesc.com/ws…..escgauge=1

 

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