We are experiencing a strange bug. Not sure if this is M2Epro related, or pickpack / shipeasy. Have allready contacted M2e about it, will also give Jim @Moogento a shout as well.
What is happening is that when orders are imported, the last order has the previous orders items added to it. The prices are correct but the items list is not.
Of course we now have a problem in that if we print of the orders they will have products on them that the customer hadnt ordered. And Magento doenst allow you to edit the orders. There are extensions to do this, but they are around $150
order 1 is for item A which is all good, no issues
Next order then has the the items from order 1 added to it.
Order 3 has the items from order 2 added to it.
The prices arent being adjusted, they are all correct, its just that the items from previous orders are being put into the newer orders.
I think its just when a batch of orders is imported together, this is happening to them. As no items from previous imports are being added to the new imported orders.
Will post up a reply when i M2e get back to me.
Im using the latest M2e version, so you may want to hold off on updating at the moment in case its that
Not so New
I am seeing similar behavior it must be M2E cause we do not have pickpack / shipeasy. However on ours it is applying the pricing of the first order to the others.
Thanks for confirming Kyle
Ive been looking and im getting the same, pricing is being altered as well on the orders to the first item being pulled in. So it does seem its a fairly nasty bug in the latest version.
The only way i can see around it is deleting the order, then going into the sales chanel of the amazon listing and creating a new order from there to get it looking right until M2e fix it
I just installed M2E and set up for Amazon, got 45 orders all showing items building up on next order, seems to be in batches as it clears after 8 or so orders, made a complete mess of Magento orders and had to disable as soon as we saw it.
Will now have to install a ‘Delete Orders’ plug in to clean up Magento and reconsider whether M2E is the right way to go for Amazon or if we should stick with Linnworks for Amazon and only use M2E for eBay, been using LW for 6 years without problems like this – it really is true that you get what you pay for, M2E for Amazon costs nothing!!!
To be fair, the amazon part of M2e is still in beta. I should have held off for a couple of weeks updating, lesson learned.
I have sent off a support email to M2e reporting the issue, but others need to do it as well so that they realize its a serious bug
we didn’t have the choice of which version to use as we’ve only just started and from everything we read so far the Amazon side was said to work ok, to put out an update that has such a bad bug suggest the testing was minimal if not non existent.
I think I will wait to use the Amazon side until they start charging and put some resources into getting it right.
Not so New
I am opening a ticket now. I think the issue is deeper than just on the Amazon side as I have had an ebay order come in first correctly and right behind it comes an amazon order with the ebay item appended to it, and vice versa. This is the first glaring bug I have encountered with m2e, sure some little things but they were easy to work around, and I have been using and upgrading it for a full year now. I’m sure it will get straightened out.
For any one reading this, hold off on upgrading from m2e 6.1.0 to 6.1.4 or 6.1.5. 6.1.0 is the last version that was working just fine, for me.
Wow your right this does sound weird! Let’s us know what M2E get back to
You with as I’m curious to know what could be causing this
Every expert was once a beginner
Just got an email back from M2e pro who we’re given log in details to my site
They have said that it has been fixed, as usual no details as to what was wrong etc.
I will check to see if it’s now working properly.
I would imagine they will be pushing a new version shortly onto magento connect if it is indeed fixed.
Will keep you updated
I’m really glad to hear that they’ve sorted it.
I know what you mean on being sparse on details, the main thing is that it’s resolved.
Not so New
They fixed up ours as well. Less than 24 hour turn around! I am based in Nevada, USA, not even sure where they are. Could not ask for better service especially for free. Big thanks to the m2e team!
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