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Some orders in eBay/Amazon are not syncing to magento
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Dave Furness

Founder
September 19, 2013 - 11:57 am
Member Since: July 19, 2013
Forum Posts: 4606
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Please check eBay/Amazon→Sales→Orders – there’s all the records which are imported from eBay/Amazon. If some order was not created in magento – that means there’s either settings you set in account, which does not create order, or some errors have occured (then there’s red cross appear in the column with magento order idea – if you click on it- you will see messages)

Every expert was once a beginner

chris mcc

Excellent
December 12, 2013 - 9:14 pm
Member Since: October 31, 2013
Forum Posts: 71
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I had the same problem but found that it was because the custom label field in ebay was not selected. If you go to your ebay add and fill in that field it should come through, it worked for me anyway

Shragi Leitner

Not so New
January 13, 2014 - 1:39 pm
Member Since: December 3, 2013
Forum Posts: 10
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Other common problems could be if the product is disabled, or product is not mapped in Magento. As Dave has suggested, clicking on the red cross will give you lots of information and a good lead how to get this resolved.

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Dave Furness

Founder
January 13, 2014 - 3:32 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Cheers Shragi, good advice!

Every expert was once a beginner

 

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