Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

mail_open
Mandrill reputation has fallen email
Avatar
Ben
Member
April 29, 2014 - 8:56 am
Member Since: October 16, 2013
Forum Posts: 264
sp_UserOfflineSmall Offline

I received an email from mandrill which is below but I do not know what this means or if there is any actin I need to take? I am also concerned as it says my hourly send limit is 250 but the account I am using to sell on ebay which has mandrill set up is a test account and I am only getting daily sales of less than 10 orders a day, so I shouldn’t be sending anywhere near 250+ emails per hour via mandrill.

“Your Mandrill reputation has fallen to 47, which is below your alerting threshold of 50.

Your current hourly send limit is: 250.”

Has anyone else received this email?

Benni Blanco, from the Bronx.

Avatar
Matthew Ogborne

Founder
April 29, 2014 - 10:24 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline

Howdy Ben,

Ah must have been review day yesterday as I got two emails from them, both accounts had been increased one of them is on 1,577 an hour. But then again we do send a lot of email!

Check your mandrill activity dashboard here https://mandrillapp.com/activity for any spam complaints and bounces and you can filter on the left as well and also there is a nice comaprison here as well https://mandrillapp.com/account

I suspect that you’ve had a few bounces and an odd spam complaint that hasn’t helped.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Avatar
Ben
Member
April 29, 2014 - 10:38 am
Member Since: October 16, 2013
Forum Posts: 264
sp_UserOfflineSmall Offline

It says deliverablility 100%

Benni Blanco, from the Bronx.

Avatar
Matthew Ogborne

Founder
April 29, 2014 - 10:43 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline
"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Avatar
Matthew Ogborne

Founder
April 29, 2014 - 10:44 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline

Ben said

It says deliverablility 100%

Hi Ben,

And the other values? There will be a reason for it :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Avatar
Ben
Member
April 29, 2014 - 10:46 am
Member Since: October 16, 2013
Forum Posts: 264
sp_UserOfflineSmall Offline

I’ve just extended the date range to 90 days which is longer than I’ve had mandrill. So this shows my complete results for my entire history with mandrill is 95%.

Is my mandrill rating dropping from 50 to 47 anything to worry about?

Benni Blanco, from the Bronx.

Avatar
Matthew Ogborne

Founder
April 29, 2014 - 11:20 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline

Howdy Ben,

Not really, sounds like they’ve just moved the numbers down on your historical averages :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

Why Should You Join UnderstandingE?

 
  • Access to over 500 step-by-step video tutorials
  • +20 video courses available
  • Magento, M2E Pro, Magmi, eBay, Amazon & Design all covered
  • Everything is in 100% Plain English
  • Learn how to build your own multi-channel software for eBay & Amazon
  • Access to the community forums, meet fellow business owners like yourself

Join Now with 2 Clicks

 

Join now for less that £1 per day you can gain access to over 400 step-by-step video tutorials & learn how to build your very own multi-channel software.

 

Forum Timezone: Europe/London

Most Users Ever Online: 1012

Currently Online:
18 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Jim @ Moogento: 688

Steve Froggatt: 514

Badeth - UE: 513

Jimbob: 453

Paul Cartwright: 414

Forum Stats:

Groups: 6

Forums: 37

Topics: 5221

Posts: 27486

Administrators: Matthew Ogborne: 4565, Dave Furness: 4606