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Logo in email template links to blank page.
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Ben
Member
March 19, 2014 - 11:35 am
Member Since: October 16, 2013
Forum Posts: 264
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I’ve successfully added my logo to the email template as per your video guide.

However, when I do a preview the logo links to a blank webpage. How do I change this so that the logo links to my ebay store/website etc?

If it isn’t viable to have the logo linked to my ebay store, then how do I remove it from linking to a blank webpage?

Benni Blanco, from the Bronx.

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Matthew Ogborne

Founder
March 19, 2014 - 11:54 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Ben,

There will be a “<a” tag around the image tag, this is what is making it become a link, remove this or change the “href” value to your eBay store.

Or if I’ve just lost you, copy the email html to a text file and hit reply on this thread, on the bottom left there is a button that says “Attachements”, make a reply and attach it and I’ll tweak it for you :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Ben
Member
March 19, 2014 - 11:56 am
Member Since: October 16, 2013
Forum Posts: 264
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I’m with you Matt, thanks for the help.

Is it worth linking the logo to my website for ebay order emails, or will I get in deep custard with ebay for doing this?

Benni Blanco, from the Bronx.

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Matthew Ogborne

Founder
March 19, 2014 - 12:31 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Ben,

With eBay you should be “OK”, Amazon are the ones that will chuck their toys out of the pram at you for off site links in emails.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Calum Roberts
Member
March 19, 2014 - 7:19 pm
Member Since: January 4, 2014
Forum Posts: 275
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[UPDATE] Just started watching the tutorial and your not using the backend to add the logo.

Apologies if im intruding here, ive not seen the new guides, about to go watch them now.

For the logo for emails, when uploading your logo in magentos backend for emails this does not work for every transactional email. Some of the transactional emails must take the logo from a different location, and you have to create your own email copy and add in your logo and use that email, or find out where in your dir structure all the email logos are stored and upload yours instead.

I have confirmed this as I have had emails go out with a logo saying upload your own logo and a spade graphic instead of my own logo. Looks very unprofessional and may confuse your customer.

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Matthew Ogborne

Founder
March 20, 2014 - 7:50 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Calum ,

Can you let us know if this is required for any of the templates other than the 4 we mention in the tutorials?

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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