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Greg
Member
March 20, 2014 - 8:14 am
Member Since: October 31, 2013
Forum Posts: 132
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Hi there
I have got email templates and Mandril set up (Thanks). An email is succesfully sent when an order is received in and paid ( —-new invoice template). At the moment I am confirming dispatch in SMP which changes the Magento status to “compleated”. I imagined that this would send the dispatch email but it doesn’t seem to. Any ideas?
Greg

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Matthew Ogborne

Founder
March 20, 2014 - 8:18 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Greg,

Hmm….. The daft question here is does the despatch email get sent if you mark the order as shipped in Magento?

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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Greg
Member
March 20, 2014 - 8:39 am
Member Since: October 31, 2013
Forum Posts: 132
sp_UserOfflineSmall Offline

I’ll test that when I process orders tomorrow morning. In magento are orders normally flagged as shipped and then completed?

Cheers
Greg

 

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