Ideally any backup needs to be done on the web-hosting side as you’ll need files AND the database together, plus if you’re going that far having a complete backup of the rest of the hosting settings would be handy :)
Yep and if you’re not 100%, ask them to put a copy of it in the home directory on the website for you to download & verify.
Also the odd ad-hoc backup never goes a miss, I’m looking at ours right now with a warm cosy feeling :D
Have to disagree
Dont rely on your host for backups
We had to sort out our website, and unfortunately the backups that the host had were apparently corrupted so we had to roll back to an older backup we had ourselves which had issues with we were trying to get away from, thats another story.
Set up a proper backup strategy for your website, you can run backups from magento backend and then copy these to your local computer and keep another copy on a USB drive for safety
Also worth noting, your ISP may charge a free for rolling back to a backup, Simply Servers charged us £25 for ours even though it turned out it was corrupted and they used one of our own backups which we could have done ourselves.
So do it yourself and you have that as another backup solution in place if your host cant help
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