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Pickpack - Tax & Shipping settings
andre jarema

Excellent
February 21, 2015 - 12:49 pm
Member Since: October 23, 2013
Forum Posts: 64
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Hello Everyone

I’ve been spending hours trying to get the subtotal, tax and shipping rates from Pickpack right but I feel like I am running in circles.

I’d like something similar to Magento‘s order details
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the best I could get was items subtotal + shipping including VAT and then the total VAT. The issue with this is the word shipping not appearing in front of “£5”? Is there a field on the configuration page to add this?
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Weirdly when I choose the tax breakdown option, shipping VAT shows a rate of 19.90%. Where is that value pulled from?
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Can anyone help make my invoice dream come true? I would be happy to settle with the second option if we can add “shipping” or “p&p” in from the value.

thanks

andre

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Dave Furness

Founder
February 24, 2015 - 6:12 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hi Andre,

Have you spoken to Jim @Jim @ Moogento on this? I know he has a team which offer a config service where they get the system setup as you need? Might be something worth asking about.

Dave

Every expert was once a beginner

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Jim @ Moogento
Global

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February 24, 2015 - 8:51 pm
Member Since: November 7, 2013
Forum Posts: 688
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andre1 said
Can anyone help make my invoice dream come true?

Let me try :)

Look for this option and select it:
Screen-Shot-2015-02-25-at-7.57.37-am.pngImage Enlarger

This overrides all the custom stuff we do with the subtotals and just tries to add the default output.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
February 24, 2015 - 9:32 pm
Member Since: May 15, 2014
Forum Posts: 235
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Hi Jim,

What version was this option introduced? We don’t see that option in version 3.0.0.

Also, just sneak a quick question in here – I would rather play with the setup of the extensions in a dev environment – so can we install your extensions on our test sites?

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Jim @ Moogento
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February 24, 2015 - 9:39 pm
Member Since: November 7, 2013
Forum Posts: 688
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SimonY said
What version was this option introduced? We don’t see that option in version 3.0.0.

Hi Simon

I’m not 100% sure but we’re on 3.4.27 right now, so about 150+ changes past 3.0.0 – if you’re getting the version number from the config page, don’t! This is a bug which I’m leaving for a rainy day. The correct version number is in the zip filename when you download it.

Also, just sneak a quick question in here – I would rather play with the setup of the extensions in a dev environment – so can we install your extensions on our test sites?

Sure, assuming your license is in the 90 day support period, just drop me a line with your dev server url and I’ll make you a dev key.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

andre jarema

Excellent
February 24, 2015 - 9:53 pm
Member Since: October 23, 2013
Forum Posts: 64
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Hey Jim

thanks for your reply. I didn’t see that option before but it’s definitely there at the bottom. (Also says version 3.0.0 for me). Weirdly the dropdown menu is not aligned with the other dropdown menus so maybe that’s why Simon missed it.

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More importantly when I select yes and then try to print the invoices, i get the following error message

Fatal error: Class ‘Mage_Pdfcustomiser_Helper_Data’ not found in /home/homeshop/public_html/app/Mage.php on line 547

Invoices print perfectly when no is selected.

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Jim @ Moogento
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February 24, 2015 - 11:12 pm
Member Since: November 7, 2013
Forum Posts: 688
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Andre, this sounds like a file missing from the install. Please drop me a line with connection details and I’ll have a look.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
February 24, 2015 - 11:27 pm
Member Since: May 15, 2014
Forum Posts: 235
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I definitely don’t have that option in my version 3.0.0. Must be an ‘old’ version 3.0.0 ;)

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Jim @ Moogento
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February 24, 2015 - 11:38 pm
Member Since: November 7, 2013
Forum Posts: 688
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Yeh the 3.0.0 is not correct :) Check the Downloads section of your moogento account for the latest version.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
March 2, 2015 - 10:30 am
Member Since: May 15, 2014
Forum Posts: 235
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Hi Jim,

We switched over to VAT registered status on eBay over the weekend. Everything is fine in Magento, but the invoices generated by Pickpack are not picking up VAT – see attached.

I’ve got the settings set to to show tax separately in a Tax subtotal.

Any ideas?

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Capture2.PNGImage Enlarger

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Jim @ Moogento
Global

Partner
March 2, 2015 - 2:15 pm
Member Since: November 7, 2013
Forum Posts: 688
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Hi Simon

I would guess you need to set where you’re paying tax as your subtotal looks like it matches. It’s a bit unclear as m2epro is in the middle here – I’d check the settings under tax specifically.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
March 2, 2015 - 3:10 pm
Member Since: May 15, 2014
Forum Posts: 235
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Hi Jim,

The order is brought in correctly by m2epro – as you can see the Magento order is correct so m2epro is done with at this point.

If I print an invoice through Magento it is also correct. So, I think I have everything set correctly for that to all be working.

Here’s another odd one attached that I’ve just seen when someone has paid for shipping rather than free. VAT showing at 19.7%(?) and the totals completely out. Again Magento invoice is correct.

Any way to get this fixed and showing correctly?

Cheers,
Simon

inv.PNGImage Enlarger

inv2.PNGImage Enlarger

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Jim @ Moogento
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Partner
March 3, 2015 - 4:22 am
Member Since: November 7, 2013
Forum Posts: 688
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Hi Simon

This looks like an integration issue with the m2epro extension. We do make constant changes to keep up to date with 3rd party extensions, if you have our latest version installed and it’s still showing this, please get in touch via email and we’ll get it working.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
March 3, 2015 - 9:03 am
Member Since: May 15, 2014
Forum Posts: 235
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Jim,

I’m a bit confused here, the Magento orders are correct, so how does m2epro fit into the equation? I would think that once the order is created in Magento then it is a fixed entity no?

Since I last posted I have managed to get Pickpack to produce an invoice that accurately calculates the tax but does not show the full calculation. Wouldn’t this also suggest that m2epro is not involved as when I set up pickpack differently it can actually work out the total tax correctly, just not by showing the tax in a subtotal. (see attached)

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Jim @ Moogento
Global

Partner
March 4, 2015 - 7:47 am
Member Since: November 7, 2013
Forum Posts: 688
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Hi Simon,

Tax in Magento is always a mire – there are quite a few different ways to set up products, tax rules, how those are applied to products, orders, shipping, display, based on which countries etc. We try and provide a few different ways to integrate there, but it’s hard to say what’s happening without a look at your live (or dev) store. If it helps, most people have no issue here so you’ll get there in the end!

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

SimonY
Member
March 4, 2015 - 10:18 am
Member Since: May 15, 2014
Forum Posts: 235
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Hi Jim,

We set up the tax settings as per the guide here on UE, so would think that quite a few others have done the same.

So I guess its left to me to ask if anyone here is willing to share their settings in Magento and Pickpack to get the tax calculations showing properly?

Thanks

andre jarema

Excellent
March 4, 2015 - 12:11 pm
Member Since: October 23, 2013
Forum Posts: 64
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Hello Simon

this was original query, the reason I started this thread. I have the latest version of Pickpack/Shipeasey and I am encountering the same issue. How did you get the word “shipping” appear on the invoice as my invoices don’t show that word.

andre

SimonY
Member
March 4, 2015 - 12:39 pm
Member Since: May 15, 2014
Forum Posts: 235
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Hi Andre,

Interesting that you are having similar issues and are on the latest version.

I’ve attached screenshots of my tax and Pickpack config for you to compare against. Let me know if you need anything further.

How are your invoices looking currently?

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ppack_config.jpgImage Enlarger
tax_config-1.pngImage Enlarger

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Chris Hopkins

Not so New
March 10, 2015 - 4:52 pm
Member Since: February 1, 2015
Forum Posts: 8
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andre1 said

Hello Simon

this was original query, the reason I started this thread. I have the latest version of Pickpack/Shipeasey and I am encountering the same issue. How did you get the word “shipping” appear on the invoice as my invoices don’t show that word.

andre

I had a similar issue, I had to edit the CSV file in the en_US folder to get it show the correct word:

app > locale > en_US

“Moogento_ShipEasy.csv”

lines 37 to 39 show the following:

“delivery”,””
“Shipping”,””
“Postage”,””

I changed this to:

“delivery”,”Delivery”
“Shipping”,”Delivery”
“Postage”,”Delivery”

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Jim @ Moogento
Global

Partner
March 13, 2015 - 4:12 am
Member Since: November 7, 2013
Forum Posts: 688
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Hey Chris, thanks for that. It set us off in the right direction; it seems that all locale CSVs are combined by Magento so we needed to go down a different route to get different translations for the two different extensions. (Basically we try to simplify what is shown with shipEasy in the Order Grid, to simplify scanning orders visually. I think no need to see the word ‘shipping’ in the ‘Shipping’ column for instance).

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  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

 

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