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Moogento PickPack Problem
Rich M

Excellent
September 8, 2017 - 4:55 am
Member Since: July 19, 2016
Forum Posts: 19
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Hi,
Has anyone had issues with Moogento PickPack not printing attributes on the Packing Sheets? The same attribute (Part Number) prints fine on the order separated / combined picklists, but doesn’t pull through on the Packing Sheets which makes them pretty unusable.

We’ve had the software installed for nearly a month now, ordered as part of the UE ShipEasy/PickPack/CN22/ bundle, which included the setup. However we’re still waiting for hear from Moogento to finish the setup and look at the issue.

If anyone’s had a similar issue would appreciate hearing, as I’d be tempted to go in and try to resolve this myself if I have an idea where to look.

Thanks
Rich

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Dave Furness

Founder
September 8, 2017 - 12:30 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Rich,

I have just messaged the guys at Moogento asking them to take a look at this for you

Dave

Every expert was once a beginner

Rich M

Excellent
September 8, 2017 - 12:32 pm
Member Since: July 19, 2016
Forum Posts: 19
sp_UserOfflineSmall Offline

Hi Dave,
Appreciate it cheers.

Rich

Rich M

Excellent
September 11, 2017 - 7:44 am
Member Since: July 19, 2016
Forum Posts: 19
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Hi Dave,
Have you heard anything from Moogento?

Rich

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Dave Furness

Founder
September 11, 2017 - 1:54 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Not yet, have you tried dropping them an email?

Every expert was once a beginner

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Jim @ Moogento
Global

Partner
September 14, 2017 - 9:01 pm
Member Since: November 7, 2013
Forum Posts: 688
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Hey guys, been offline the last 2 weeks. We have this issue down to check, it seems to be related to some recent changes. Just adding in here for thread-following but I’ve also just followed up with our email thread Rich.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

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Dave Furness

Founder
September 15, 2017 - 12:58 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Cheers Jim, seen some of the pics…looks amazing!

Every expert was once a beginner

Rich M

Excellent
September 22, 2017 - 3:34 am
Member Since: July 19, 2016
Forum Posts: 19
sp_UserOfflineSmall Offline

Hi Jim,

Jim @ Moogento said
We have this issue down to check, it seems to be related to some recent changes.

Can you tell us when this will be? It’s now 43 days since we purchased the extension, and are still without packing sheets and invoices.

Jim @ Moogento said
Just adding in here for thread-following but I’ve also just followed up with our email thread Rich. 

Yes we replied to you 4 days ago, but are still awaiting a response.

Rich

 

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