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Installatron Backups Not Complete ?
Richard Meldner
Miami/Ft. Lauderdale Area
Member
August 19, 2014 - 2:47 am
Member Since: May 3, 2014
Forum Posts: 325
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I just looked at the database tables and folders that an Installatron backup would restore.

Glaringly absent from this are any database tables associated with M2E Pro. So this makes me wonder if the Installatron backups only backup areas that Installatron knows about from the original Magento install. In essence it seems very possible that Installatron backups will not backup any folders and database tables created by themes or extensions or any child folder file modifications.

Has anyone else noticed this?

Richard

You have to start with a plan to know what you will be deviating from.

Managing Petty Tyrant: mdiperformance.com

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Dave Furness

Founder
August 19, 2014 - 11:05 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Richard,

This is an interesting one, I was under the impression that it would backup the whole system including all extensions tec, but I will double check with Matt to see if he knows the answer here.

Dave

Every expert was once a beginner

Richard Meldner
Miami/Ft. Lauderdale Area
Member
August 19, 2014 - 11:52 am
Member Since: May 3, 2014
Forum Posts: 325
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Hi Dave,

I couldn’t do this from home last night, but here is a quick video of what I had found.

http://youtu.be/EzoydAgpCxI

Thanks for looking into this.
Richard

You have to start with a plan to know what you will be deviating from.

Managing Petty Tyrant: mdiperformance.com

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Dave Furness

Founder
August 19, 2014 - 3:16 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Richard,

Thanks for the vid, I see what your saying…Matt has been a bit busy today but I have sent him the link to have a look :)

Dave

Every expert was once a beginner

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Matthew Ogborne

Founder
August 20, 2014 - 9:48 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Richard,

That’s odd. I just checked one of out backups and see the image below, all the M2EPro tables are in there:

mage_m2epro_account
mage_m2epro_amazon_account
mage_m2epro_amazon_dictionary_category
mage_m2epro_amazon_dictionary_marketplace
mage_m2epro_amazon_dictionary_specific
mage_m2epro_amazon_item
mage_m2epro_amazon_listing
mage_m2epro_amazon_listing_other
mage_m2epro_amazon_listing_product
mage_m2epro_amazon_listing_product_variation
mage_m2epro_amazon_listing_product_variation_option
mage_m2epro_amazon_marketplace
mage_m2epro_amazon_order
mage_m2epro_amazon_order_item
mage_m2epro_amazon_processed_inventory
mage_m2epro_amazon_template_new_product
mage_m2epro_amazon_template_new_product_description
mage_m2epro_amazon_template_new_product_specific
mage_m2epro_amazon_template_selling_format
mage_m2epro_amazon_template_synchronization
mage_m2epro_attribute_set
mage_m2epro_buy_account
mage_m2epro_buy_dictionary_category
mage_m2epro_buy_item
mage_m2epro_buy_listing
mage_m2epro_buy_listing_other
mage_m2epro_buy_listing_product
mage_m2epro_buy_listing_product_variation
mage_m2epro_buy_listing_product_variation_option
mage_m2epro_buy_marketplace
mage_m2epro_buy_order
mage_m2epro_buy_order_item
mage_m2epro_buy_template_new_product
mage_m2epro_buy_template_new_product_attribute
mage_m2epro_buy_template_new_product_core
mage_m2epro_buy_template_selling_format
mage_m2epro_buy_template_synchronization
mage_m2epro_cache_config
mage_m2epro_config
mage_m2epro_ebay_account
mage_m2epro_ebay_account_policy
mage_m2epro_ebay_account_store_category
mage_m2epro_ebay_dictionary_category
mage_m2epro_ebay_dictionary_marketplace
mage_m2epro_ebay_dictionary_shipping
mage_m2epro_ebay_dictionary_shipping_category
mage_m2epro_ebay_feedback
mage_m2epro_ebay_feedback_template
mage_m2epro_ebay_item
mage_m2epro_ebay_listing
mage_m2epro_ebay_listing_auto_category
mage_m2epro_ebay_listing_auto_category_group
mage_m2epro_ebay_listing_other
mage_m2epro_ebay_listing_product
mage_m2epro_ebay_listing_product_variation
mage_m2epro_ebay_listing_product_variation_option
mage_m2epro_ebay_marketplace
mage_m2epro_ebay_motor_specific
mage_m2epro_ebay_order
mage_m2epro_ebay_order_external_transaction
mage_m2epro_ebay_order_item
mage_m2epro_ebay_template_category
mage_m2epro_ebay_template_category_specific
mage_m2epro_ebay_template_description
mage_m2epro_ebay_template_other_category
mage_m2epro_ebay_template_payment
mage_m2epro_ebay_template_payment_service
mage_m2epro_ebay_template_policy
mage_m2epro_ebay_template_return
mage_m2epro_ebay_template_selling_format
mage_m2epro_ebay_template_shipping
mage_m2epro_ebay_template_shipping_calculated
mage_m2epro_ebay_template_shipping_service
mage_m2epro_ebay_template_synchronization
mage_m2epro_exceptions_filters
mage_m2epro_listing
mage_m2epro_listing_category
mage_m2epro_listing_log
mage_m2epro_listing_other
mage_m2epro_listing_other_log
mage_m2epro_listing_product
mage_m2epro_listing_product_variation
mage_m2epro_listing_product_variation_option
mage_m2epro_lock_item
mage_m2epro_locked_object
mage_m2epro_marketplace
mage_m2epro_migration_v6
mage_m2epro_order
mage_m2epro_order_change
mage_m2epro_order_item
mage_m2epro_order_log
mage_m2epro_order_repair
mage_m2epro_play_account
mage_m2epro_play_item
mage_m2epro_play_listing
mage_m2epro_play_listing_other
mage_m2epro_play_listing_product
mage_m2epro_play_listing_product_variation
mage_m2epro_play_listing_product_variation_option
mage_m2epro_play_marketplace
mage_m2epro_play_order
mage_m2epro_play_order_item
mage_m2epro_play_processed_inventory
mage_m2epro_play_template_selling_format
mage_m2epro_play_template_synchronization
mage_m2epro_primary_config
mage_m2epro_processing_request
mage_m2epro_product_change
mage_m2epro_stop_queue
mage_m2epro_synchronization_config
mage_m2epro_synchronization_log
mage_m2epro_synchronization_run
mage_m2epro_template_selling_format
mage_m2epro_template_synchronization
mage_m2epro_wizard

MattM2EPro-Database-Tables.pngImage Enlarger

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Richard Meldner
Miami/Ft. Lauderdale Area
Member
August 20, 2014 - 1:58 pm
Member Since: May 3, 2014
Forum Posts: 325
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I figured out the problem and it could be a huge problem unless everybody double checks their installation. You guys might just want to do a professional video on this as I believe it could be caused by web host preferences of the Installatron system. So here is my amateur video explaining it. Sorry this is a bit long as I didn’t script it, but I was trying to make sure that I pointed out all the really important details.

Richard

https://www.youtube.com/watch?v=ul2JfE6yfiE

You have to start with a plan to know what you will be deviating from.

Managing Petty Tyrant: mdiperformance.com

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Dave Furness

Founder
August 21, 2014 - 9:20 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Richard,

Interesting vid, again thanks for putting it together, I have sent it over to Matt and agree, it may be worth us doing a UE vid to highlight this to others relying on Installatron.

Dave

Every expert was once a beginner

Richard Meldner
Miami/Ft. Lauderdale Area
Member
August 21, 2014 - 10:09 am
Member Since: May 3, 2014
Forum Posts: 325
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I decided last night to try something and that is to wipe out my original installation completely. I made sure there was no trace left of it in the database and the HTML folders. The reason I did that is that I was one of the SimpleHelix customers that started out without Installatron and then they added it. For me to get my current installation into Installatron, I had to use the import function. I wondered if that may be the cause…

So what I have figured out sofar is that it might be part of the cause at least for the database tables part. I installed the Grids extension and it seems it added the database tables to the backup set this time. However, after installing Magmi, it did not add the Magmi folder to the backup. As I finish installing my other extensions today, I will be checking after each install on what Installatron finds.

By the end of the day, I should know more. But since Magmi was not found already, in this interim stage I already believe that confirming the backup set in Installatron is a prudent step after any installation of an extension or theme.

Richard

You have to start with a plan to know what you will be deviating from.

Managing Petty Tyrant: mdiperformance.com

Richard Meldner
Miami/Ft. Lauderdale Area
Member
August 21, 2014 - 4:41 pm
Member Since: May 3, 2014
Forum Posts: 325
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So I finished now installing a number of extensions, including the M2E pro extension and I believe I pretty much now understand what is going on.

If you are using Magento and did not install it with Intallatron, you will have to be extremely diligent about this situation. It appears that if the original installation was done without using Installatron and you “imported” your installation, there is a good chance the import function from Installatron will not find everything and may not properly update any new database tables that are created by extensions. If you are starting out with a host, you may not want to have the host install Magento, as some offer to do, because they may not use the Installatron method, meaning you would have to import your installation into Installatron. Best practice, install Magento yourself in Installatron using the video guide provided by Matt and Dave.

In the HTML section of your site, any files and folders you transfer with your FTP program that go into existing Magento root folders will be fine on the backup. However, if you are required to create folders in your root directory or are required to copy folders into your root directory that are not part of the base Magento installation, Installatron will not add these root directory folders to your backup automatically. This is especially true for Magmi as that extension is copied into the root folder and you will have to go into the settings as shown in my video above to include the magmi-importer root folder in your backup.

Since there are at least two circumstances I have found now that where Installatron did not pick up the entire system for backup, my advice still stands. I think you want to double check after each extension or theme installation and make sure that your Installatron backup settings are backing up every folder and database table. It is entirely possible that missing just one file, folder, or table could potentially be disastrous when trying to restore as a backup. And worst of all, troubleshooting an incomplete backup maybe even more difficult then troubleshooting a badly performing site because you may not know what is missing. And if it involves missing database tables, you are basically toast because the database structure of Magento is very complex with a lot of fragmented data linked together.

Richard

You have to start with a plan to know what you will be deviating from.

Managing Petty Tyrant: mdiperformance.com

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Dave Furness

Founder
August 22, 2014 - 10:31 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Richard,

Ahhh that would make sense, and congrats on getting to the bottom of it. Doing the installation through installatron would make sense as it would know all of the root database tables and pick up and additional ones being added.

I don’t know a lot about Magento‘s database structure other than it is ‘interesting and complex’.

Anyway I think that’s great advice Richard and definitely worth heeding for anyone who is unsure about what their installatron is actually backing up.

Dave

Every expert was once a beginner

 

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