Advanced Search

— Forum Scope —

— Match —

— Forum Options —

Minimum search word length is 3 characters - maximum search word length is 84 characters

Error displayed "There has been an error processing your request"
sin takahata

May 8, 2014 - 1:11 am
Member Since: March 30, 2014
Forum Posts: 11
sp_UserOfflineSmall Offline

I installed following extension.
Kancart Mobile Web & Mobile APP – 108 Themes in 1 Freemium Mobile web & Mobile APP service…..rvice.html

But after that, dashboard page came to not be shown.
I checked Error log as following.
a:5:{i:0;s:75:”Mage registry key “_singleton/Kancart_MobileApi_Helper_Data” already exists”;i:1;s:1329:”#0 /home7/hokkaid4/public_html/app/Mage.php(223): Mage::throwException(‘Mage registry k…’)
#1 /home7/hokkaid4/public_html/app/Mage.php(477): Mage::register(‘_singleton/Kanc…’, false)
#2 /home7/hokkaid4/public_html/includes/src/__default.php(21427): Mage::getSingleton(‘Kancart_MobileA…’)
#3 /home7/hokkaid4/public_html/app/Mage.php(448): Mage_Core_Model_App->dispatchEvent(‘controller_acti…’, Array)
#4 /home7/hokkaid4/public_html/includes/src/__default.php(14078): Mage::dispatchEvent(‘controller_acti…’, Array)
#5 /home7/hokkaid4/public_html/includes/src/Mage_Adminhtml_Controller_Action.php(160): Mage_Core_Controller_Varien_Action->preDispatch()
#6 /home7/hokkaid4/public_html/includes/src/__default.php(13958): Mage_Adminhtml_Controller_Action->preDispatch()
#7 /home7/hokkaid4/public_html/includes/src/__default.php(18331): Mage_Core_Controller_Varien_Action->dispatch(‘login’)
#8 /home7/hokkaid4/public_html/includes/src/__default.php(17865): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#9 /home7/hokkaid4/public_html/includes/src/__default.php(20465): Mage_Core_Controller_Varien_Front->dispatch()
#10 /home7/hokkaid4/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#11 /home7/hokkaid4/public_html/index.php(87): Mage::run(”, ‘store’)
#12 {main}”;s:3:”url”;s:70:”/index.php/admin/dashboard/index/key/4c02dd393ec574045127b07d2b88e50c/”;s:11:”script_name”;s:10:”/index.php”;s:4:”skin”;s:5:”admin”;}

But I have no idea above problem.
Please help me about that.
I appreciate your help.
Thank you.

sin takahata

May 8, 2014 - 1:15 am
Member Since: March 30, 2014
Forum Posts: 11
sp_UserOfflineSmall Offline


I can open front page(Home page).
I became to not enter dashboard page by clicking conventional URL.
Should I change URL when I enter dashboard page?

Thank you.

Matthew Ogborne

May 8, 2014 - 10:54 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline

Howdy Sin,

This is one for the developer of that extension I’m afraid, so I can only suggest contacting them directly to resolve.


"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme


Why Should You Join UnderstandingE?

  • Access to over 500 step-by-step video tutorials
  • +20 video courses available
  • Magento, M2E Pro, Magmi, eBay, Amazon & Design all covered
  • Everything is in 100% Plain English
  • Learn how to build your own multi-channel software for eBay & Amazon
  • Access to the community forums, meet fellow business owners like yourself

Join Now with 2 Clicks


Join now for less that £1 per day you can gain access to over 400 step-by-step video tutorials & learn how to build your very own multi-channel software.


Forum Timezone: Europe/London

Most Users Ever Online: 1012

Currently Online:
10 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Jim @ Moogento: 688

Steve Froggatt: 514

Badeth - UE: 513

Jimbob: 453

Paul Cartwright: 414

Forum Stats:

Groups: 6

Forums: 37

Topics: 5222

Posts: 27489

Administrators: Matthew Ogborne: 4565, Dave Furness: 4606