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Connecting Magento to Slack
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Jim @ Moogento
Global

Partner
October 11, 2015 - 8:40 am
Member Since: November 7, 2013
Forum Posts: 688
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Hey uE’ers!

Do you use Slack?

If you aren’t using it I really recommend giving it a go. It’s free to use, and is simply, great. It cuts down emails between you and your team, while speeding up delivery of messages. If you don’t have a team it still reduce emails! If it’s any indication of usefulness, they are only 2 or so years old and already valued at over $1 billion.

I’ve used it for the last year, and it’s really nice to feel connected to your team on a more personal level. It revolves around public groups (with the ability to create private ones).

One of its best features is the ability to connect to, and be connected from, 3rd party apps via its webhook system. We were already getting notifications from BitBucket and Trello, and it suddenly came to us that we should connect Magento!

So, we made an extension (slackCommerce) over the last few weeks, and I’m already loving using it :)

If you’re anything like me, one site-down ever in history means you’re always nagging that your site has silently died. slackCommerce sends sales as they happen direct to your specific Slack channel. In the way that Slack works, this means you control who sees this info, whether it’s you or the whole team, or a subset. People can comment direct in that channel.

My memory is pretty average (bad). I kid myself there have been more sales than there really have. So we added on a feature which gives you a Daily and Weekly order summary, so you can see in black and white how your sales have been. This can be sent to a different channel.

While we were adding in the options for sending specific order statuses to different channels, we realised we could track admin login fails. This is another little nag I have, worried that hackers are trying to access the site, and worried the firewalls aren’t doing their thing. So we added an option to get notified if someone tries to log into the admin and fails. A pretty big attack vector in Magento is to go for the Magento Connect section, as it has it’s own login url. So we also monitor fails on that one. When we first set this up, we suddenly got about 150 warnings an hour. This was great but hard to see the IP, so we added in that to the reports, and now it’s really easy to see who’s attacking you, so they can be blocked.

One of the really cool things with this, is that you now don’t need to train people to use Magento – they can sign up for your company Slack account themselves and straight away have access to useful info about your business. Eg. your warehouse crew could get notified of new Invoices, your dev team the security alerts, and your cofounders the order metrics summaries.

We made this totally free, so if you want a way to connect Magento to Slack there you go!

The uE forum members are always great with ideas and suggestions – if you try this out I’d love to hear what you think and any way we could improve it for you.

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

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Dave Furness

Founder
October 15, 2015 - 4:01 am
Member Since: July 19, 2013
Forum Posts: 4606
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Thanks Jim,

Ive really enjoyed using Slack these past few weeks and can see how Slack commerce would be a great tool for business owners.

Dave

Every expert was once a beginner

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Jim @ Moogento
Global

Partner
October 21, 2015 - 2:28 am
Member Since: November 7, 2013
Forum Posts: 688
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Hey Dave

Totally – it really empowers businesses. I’ve had a few people email saying “Oh, you make Slack?” Errr, nooooo – couple billion less in valuation! We just connect Magento to it :)

ps. the latest version groups attack IPs so you can easily block them.

Jim

  • pickPack - smarter Magento packing sheets and warehouse picklists
  • shipEasy - process multiple orders with no sweat & get a visual sales overview easily

 

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