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Cannot Get Simple Product to Show Custom Options
amie

New
August 11, 2017 - 7:47 pm
Member Since: January 26, 2015
Forum Posts: 3
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I have a simple product with three custom options. When I try to list it to eBay it won’t show the options. I have listed its younger brother successfully with the options showing but this one won’t work for some reason.

From https://docs.m2epro.com/display/eBayMagentoV6X/Multi-Variation+Listings
To create a listing with variations the requirements below must be met:

The listing must be in the fixed-price format.
– Yes, they are.

The listing must be in a category for which eBay supports multi-variations.
– Yes, I am listing in Home & Garden which is on the list here: http://pages.ebay.com/help/sel…..categories

If listing belongs to more than one category, the second category must also support multi-variation listing.
– Only listing in one category.

Listed product must meet the next condition (If at least one of the condition is not met, Bundle, Configurable and Grouped products will not be listed; Simple with Custom options product will be listed as a simple product without variations):

The quantity of product variations is not more than 5.
– It is three

The quantity of values of each variation is not more than 60.
– There is no place to set the quantity of values of variations on a Simple with Custom Options

The sum of quantities of all possible products combinations is not more than 250.
– There is no place to set the quantity of values of variations on a Simple with Custom Options

Also, in case the title of variational attribute or options contains a space in the beginning or in the end, it cannot be listed on eBay. – double-checked, def no spaces

Multi-Variation listings are not supported by Belgium (French), Belgium (Dutch), Hong Kong, Canada (French), Poland, Singapore eBay marketplaces.
– not listing there.

What could be happening? Thank you in advance for any insight!Listings.jpgImage Enlarger

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Rodney - UE
Admin
August 15, 2017 - 8:22 am
Member Since: June 5, 2016
Forum Posts: 432
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Hello there. The best thing is to ask M2E Pro about this and clarify to them what is happening.

Rodney

amie

New
August 15, 2017 - 1:34 pm
Member Since: January 26, 2015
Forum Posts: 3
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Thank you Rodney – I tried that route first but I had to buy a three-hour support pack if I wanted help (even though we’re at the paid threshold with them.)

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Dave Furness

Founder
August 16, 2017 - 1:33 pm
Member Since: July 19, 2013
Forum Posts: 4492
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I haven’t come across this before Amie, If M2E isn’t helping have you tried starting again from scratch and seeing if that one will list?

Dave

Every expert was once a beginner

amie

New
August 16, 2017 - 5:45 pm
Member Since: January 26, 2015
Forum Posts: 3
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Thank you – I ended up building the product on eBay and then importing and mapping it into Magento. Time-consuming but it worked! Thanks for your time.

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Dave Furness

Founder
August 21, 2017 - 7:31 pm
Member Since: July 19, 2013
Forum Posts: 4492
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Glad you found a work around :)

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