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M2E Pro - Can't proceed to select item specifics after choosing category
Alex Lockey
Member
April 2, 2014 - 7:48 am
Member Since: January 1, 2014
Forum Posts: 107
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On one of our PCs whilst listing a product, we’re unable to proceed from the eBay category selection screen through to item specifics mapping, hence we’re unable to list without errors on that PC. It works on all other computers apart from this one, has anyone come across this? Or better still solved the problem?

Cheers

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Matthew Ogborne

Founder
April 3, 2014 - 5:24 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Alex,

We had a funky thing in the Magento admin earlier this week and was related to Chrome and Magento missing a tag on the submit button.

So…. I’m thinking try a different web browser and see if that nails it.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Alex Lockey
Member
April 7, 2014 - 4:59 pm
Member Since: January 1, 2014
Forum Posts: 107
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Hi Matt,

Tried that, along with a raft of other things including:

– Clearing cache/cookies
– Different browsers
– Turning internet security
M2E Pro have no idea either

Will keep trying until I wipe the laptop and start afresh…

Cheers

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Matthew Ogborne

Founder
April 7, 2014 - 5:40 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Alex,

How odd!

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

Alex Lockey
Member
April 9, 2014 - 8:59 am
Member Since: January 1, 2014
Forum Posts: 107
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Hi Matt,

Got it! The user of that PC was assigned a user role with all Sell on Ebay permissions apart from configuration. I gave them permission on configuration and it’s fixed! I wouldn’t have thought not having access to settings would’ve affected the listing process but apparently so!

Cheers for your help

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Matthew Ogborne

Founder
April 9, 2014 - 9:22 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Alex,

Oh sweet! I was wondering wtf could be causing it to be on one machine, but on multiple browsers.

Glad you got it sorted

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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