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Error on Manual Order Please Help :)
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Dale Holden
Member
April 12, 2014 - 5:23 pm
Member Since: October 24, 2013
Forum Posts: 290
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Hello Guys

I have the weirdest error with my Magento install. I am unable to add manual orders via the admin interface. I have tried on 4 different computers Win 8.1 a Win XP my Mac and tried on my iPad as well. Also tried 5 different browsers
It does not behave as it should when I start to add a new customer and I tick shipping address same as billing address it used to copy across as I was typing. This no longer works I have to un-tick then re-ick to get it to copy across!
When I go to add a product everything looks like it is working but nothing appears. Also when I used to select an item it used to default and put 1 item this no longer works!!
If I select submit order it start showing errors in State /Province saying this must be filled in. But I have it filled in! It says email is wrong but I have a legit email in! Also throws a warning on shipping!
So one would think bad install or corrupt code, but no. Why you may ask well my friend in India when he logins in with my details it works. Also reported it to my host tech in Bulgaria and it works with them.
So not working here in UK or is it just with me?
See here for video of issue

Never become Co-Pilot of your own life!

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Dale Holden
Member
April 14, 2014 - 1:10 pm
Member Since: October 24, 2013
Forum Posts: 290
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Hi Guys

Fixed it the culprit was latest version of Enhanced Grids i have told the developer. I had to disable all my non Mage modules found it then worked switch them on 1by1 until it broke again and it was Grids. Might not affect others but just in case it does.

Never become Co-Pilot of your own life!

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Matthew Ogborne

Founder
April 17, 2014 - 11:51 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Dale,

Oh sweet, I’m glad you got to the bottom of it.

That would also explain why I’ve seen it before in some but not all of our installs, some have this enabled and some don’t.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Dale Holden
Member
April 17, 2014 - 12:05 pm
Member Since: October 24, 2013
Forum Posts: 290
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Hi Matt

I really want to get it installed back as i miss it. So i hope the Dev gets back to me soon with an answer.

Not sure if i should try to do a fresh install and see if manual ordering works with it?

Never become Co-Pilot of your own life!

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Matthew Ogborne

Founder
April 17, 2014 - 12:35 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Dale,

There is an exceptions option in the new version to force it from working on specific pages.

If you go to System > Configuration > Enhanced Admin Grids on the left > Base configuration > General

And try setting adminhtml/sales_order_grid with a * and see if that fixes it.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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