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m2e pro not revising items
ike oheri

Excellent
May 10, 2014 - 7:51 pm
Member Since: March 4, 2014
Forum Posts: 93
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Hello Matt. Ive been having this serious issue after updating m2e pro to the new version for some reason. When m2e pro automatically updates items or i manually revise a group of items i get this message “Value “” for Item Title is invalid.” I have a value in the title spot in the products section for all our products, but the odd thing is when i revise one by one manually it works but i cant do that to all of our items since we have thousands of products. I emailed m2e pro about a week ago and still havent heard from them. I also hired a magento developer from india and he said he cant see how to fix this. It sucks because now when we have product updates for qty and pricing and it wont update in m2e pro since it wont revise. any thoughts? Thanks

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Matthew Ogborne

Founder
May 11, 2014 - 8:19 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Ike,

I started writing out a massive reply, have recorded a video instead.

Will post here as soon as it’s on YouTube.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
May 11, 2014 - 9:07 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdu Ike,

See the video below, I believe I’ve pronounced your name correctly :)

This will nail all the options that it could be, remember to pick on one item only as that will help you find the resolution.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

ike oheri

Excellent
May 12, 2014 - 4:57 pm
Member Since: March 4, 2014
Forum Posts: 93
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Thanks For the video Matt. That was kind of you. Ive followed all the steps you added but to no avail. The odd thing is it allowed me to revise some items individually but as i do them in groups it shows the invalid title and because of this it wont update qty levels therefore selling items that are out of stock. This did not happen in the previous version. I emailed m2e pro a week ago and they still havent got an answer.

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Matthew Ogborne

Founder
May 13, 2014 - 6:07 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Ike,

That was everything I could think it might be, if you’ve not heard back from M2E, email them again :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

ike oheri

Excellent
May 13, 2014 - 3:45 pm
Member Since: March 4, 2014
Forum Posts: 93
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I will Matt. Thanks. Let me ask you though in the mean time should i go to odesk and try to hire a developer who has experience with m2e pro to see if they can fix this issue?

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Matthew Ogborne

Founder
May 14, 2014 - 4:15 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Ike,

They won’t be able to solve this for you, it needs to go to M2E for them to look at it for you.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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