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Item Specifics Not Working Correctly
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Jimbob
UK
Member
July 13, 2014 - 6:23 pm
Member Since: November 15, 2013
Forum Posts: 453
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I have been experiencing a problem with assigning item specifics to listing groups in M2E and ended up submitting a support ticket to M2E Pro. Below is the email I sent them of the problem;

1. M2E Pro does not allow me to set the ‘Item Specifics’ before attempting to list a product or products on Ebay.

2. To set the ‘Item Specifics’ I have to choose to Revise the item before listing it and setting the ‘Item Specifics’ via the ‘Edit Ebay Primary Category Settings’ option.

3. If I try to list a product without doing this I get the error message “Listing is missing required item specific(s): “Brand”. Please provide the required item specifics”

4. When I do try to set the ‘Item Specifics’ via ‘Edit Ebay Primary Category Settings’ option it then just allows me to set ONLY two ‘Item Specifics’ (Size and Brand).

5. In order to set ALL the desired ‘Item Specifics’ I first have to list the product having set ONLY the Size and Brand specifics via the ‘Edit Ebay Primary Category Settings’ option. Only then once the product is successfully listed can I then return to the ‘Item Specifics’ page via the ‘Edit Ebay Primary Category Settings’ option and set additional desired ‘Item Specifics’

This is the response I got back;

Hello.

This issue will be fixed in the next version of M2ePro during this month.

Best Regards,
M2E Pro Support Team.

Has anyone else had any issues like this with item specifics?

Adventurist and online ecommerce retailer based in the UK. Trading since 2006.

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Dave Furness

Founder
July 14, 2014 - 3:29 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Jimbob,

I haven’t come across these issues before, although do know a few members have had problems revising items which was tracked down to a ‘Best Offer’ setting by M2E Pro. Also which they are addressing in their next update.

Sounds like M2E know about it though and are working on a fix.

Dave

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