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Can m2e pro list on 2 different eBay sites ?
joanne
Australia

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June 5, 2014 - 11:31 am
Member Since: June 4, 2014
Forum Posts: 70
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Hello everyone – new here and so glad I found Understande (Matthew and Dave you are SO easy to understand – thanks!)

My question relates to the eBay side of my business. We are registered in eBay Australia with an eBay store and list products in AUD on com.au and also list products in GBP on co.uk We have an eBay anchor store in Australia which results in free listings on UK site – which is why we haven’t opened two separate accounts one on each site.

We market and price our products very differently to each marketplace – due to licensing restrictions relating to Australia and UK. We have just one eBay account (registered in Australia).

Can M2E Pro manage both sets of products (AU and UK) – including our website store sales – at once? For example at any one time we can have Product X listed in AUD with shipping only to Australia and Product Y listed in GBP with shipping only to the UK. AUD products have a location of Australia. UK products have a location of USA. At the same time we have product X and product Y available within our website store for purchase.

Stock control is not an issue as all of our products are made to order.

We currently manually list our ebay products (crazy, I know.. considering we have over 6000 in Australia and over 1000 in UK!!) — so if m2e pro can save us time and grey hairs we want to get started with it ASAP. Our website catalogue currently has over 11,000 products and is on the Opencart platform.

Is Magento and m2e pro feasible for our needs please as we are looking to bring the website on to Magento also.

Thanks in advance for help
Joanne :)

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Dave Furness

Founder
June 5, 2014 - 2:32 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Joanne,

Firstly welcome! It’s great to have you here and thank you for the kind words…we don’t get those compliments very often with me being a Manc and Matt sounding like a farmer (ha ha ha)

Oooo Australia, did you manage to make it to the PeSA conference, a few days ago? We would have loved to have made it…maybe next year ‘fingers crossed’

The good news is 100% YES, M2E can handle multiple eBay stores the easiest way to do this is through separate accounts and using the multiple storeviews feature in M2E Pro.

However if you wanted to just use one account I am pretty sure this is possible by using different Listing Groups and Policies within M2E Pro. If you moved your website to Magento too, then you would be able to manage it all from just one place which would make life a lot easier :)

Does that help at all?

Dave

Every expert was once a beginner

joanne
Australia

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June 6, 2014 - 3:26 am
Member Since: June 4, 2014
Forum Posts: 70
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Thanks for responding, Dave! Yours and Matt’s easygoing and fun presenting style (and accents!) is what grabbed my attention in the first place when I overheard someone in the office listening to a recent Magento webinar. I was drawn to look over their shoulder and was struck that *finally* here was a presentation style that even a dummy such as myself could understand.

Don’t speak of PeSA :( I also couldn’t attend this year and was bitterly disappointed. Next year for sure !

Ok so let me confirm a couple of things:

– We only have one eBay account (with an Anchor store subscription) and one website
– From that one eBay Australia account we list in AUD on ebay.com.au and in GBP on ebay.co.uk (keeping the products separate due to licensing restrictions ; pricing and item location)

If I understand you correctly .. you’re saying it IS possible for us to continue to put listings up on both eBay sites from one Magento/M2e Pro set up : by using group and policy settings for the products we will be listing on each eBay site.

I don’t want to have multiple accounts – which is why magento with m2e pro looked so appealing but I don’t want to get started with the platform/s until I know for sure that magento/m2e pro can do what I need it to for our needs. (hope that makes sense)

Hope you (or anyone else in the forum) has time to confirm this for me soon. In the meantime, I’m off to watch more Understanding-e tutorials to get a better grasp on the software.

Joanne

Dave Furness said

Hey Joanne,

Firstly welcome! It’s great to have you here and thank you for the kind words…we don’t get those compliments very often with me being a Manc and Matt sounding like a farmer (ha ha ha)

Oooo Australia, did you manage to make it to the PeSA conference, a few days ago? We would have loved to have made it…maybe next year ‘fingers crossed’

The good news is 100% YES, M2E can handle multiple eBay stores the easiest way to do this is through separate accounts and using the multiple storeviews feature in M2E Pro.

However if you wanted to just use one account I am pretty sure this is possible by using different Listing Groups and Policies within M2E Pro. If you moved your website to Magento too, then you would be able to manage it all from just one place which would make life a lot easier :)

Does that help at all?

Dave

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Matthew Ogborne

Founder
June 6, 2014 - 9:54 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Joanne,

Yep this is 100% possible.

We don’t have a video tutorial on this yet (trying to focus on some others at the moment), however the brief outline is to do this (this is a rough outline I hasten to add!!!!!!):

Before you attempt to make any of these changes, make a backup first!!!

1. Create a storeview for each country (go careful with this one as if you only have one storeview, Magento switches to the newly created storeview by default, so go back and change the middle website column and ensure that it’s using the storeview you want for the website)

You’ll then have two storeviews, one for ebay_uk and one for ebay_au

2. Enable the additional eBay sites as needed in Sell on eBay > Configuration > eBay Sites

3. You’ll then need to create a separate listing group for each country, so for example a basic setup would be Sell on eBay > Listings > new Listing and set them uop to use the storeviews for each of the eBay sites (ebay_uk & one for ebay_au)

4. You will run into a currency issue as well, as I’m guessing your Magento site is setup for AUD and won’t have GBP (or British Pounds Sterling) enabled, you can add this currency in here System > Config > Currency > In the bigger box at the top, use the control key to select both Australian Dollar and British Pounds Sterling.

This does then run into some fun on how you would like to price the products and where the price should come from, such as using the webex services automatic conversions or creating separate pricing attributes in Magento for more control over explicit pricing.

Anyway….. It IS possible, however there are a few things that can trip you up along the way and we really do need to get a set of tutorials out for this.

Does that help you at all Joanne?

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

joanne
Australia

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June 12, 2014 - 9:26 am
Member Since: June 4, 2014
Forum Posts: 70
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Hi Matt & Dave

My name is Nick, Joanne gave me the task of learning Magento and M2E Pro and I must admit my hair is changing into grey faster than I intended since I started looking at Magento haha

Ok firstly i guess i need to explain our current issue. We have tried to do what you said when it comes to store views, see screen shot
Manage Stores Screen ShotImage Enlarger

Our issue is on our website at the top we now have the different eBay stores coming up in the language settings Our temporary url. What have I done wrong?

Another question I have is regarding stock. Because our products are are custom made to order we have no stock issues. If a person orders 1 or 5 or 50 we can always fulfil orders. On eBay however we like to maintain most items with stock level of around 5. We found sales to be better if the stock levels are limited and not set to lets say 100. Can M2E Pro maintain such stock levels? Can we let it know through automatic rules that if stock levels on eBay drop to 1 it should revise the listing and increase stock to 5 again.

Am currently setting up the categories on the website as you have instructed in the tutorial videos.

Nick

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Dave Furness

Founder
June 12, 2014 - 9:59 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Nick

Nice to have you here! Well i’m finding more and more grey hairs by the week, and Matt lost his hair a while ago ha ha :D Oh the joys!

You haven’t done anything wrong at all, this is just one of those ‘Magento things’ So to fix this head over to the Manage stores tab that you have included a picture of above.

Now click into the middle column and make sure that the default store there is set to the original store view you had created. (Sometimes it can auto select the new one and set that as a default)

Now head over to the right column (store view name) and select the newest storeview, im guessing the eBay UK one. Then change the status of that to disabled and that should remove the store from being shown on your website.

For the next question I think the answer here is Conditional Quantities in M2E Pro. This will allow you to set an amount to show as listed on eBay so 5 for example…every time one sells as long as the quanitity is available in Magento then it will revise the stock back to 5 and not knock it down to 4.

This YouTube vid we put together here should help:

Let me know if these help!

Dave

Every expert was once a beginner

joanne
Australia

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June 12, 2014 - 10:13 am
Member Since: June 4, 2014
Forum Posts: 70
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Thanks Dave, I did what you said with the store views and it worked. My only question, does it matter that the store view is now disabled when we come to list on eBay UK?

Nick

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Dave Furness

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June 12, 2014 - 10:25 am
Member Since: July 19, 2013
Forum Posts: 4606
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No it should be fine as those settings were for the website, you are going to sync that storeview with M2E to sell through eBay so the fact the storeview is disabled just means for the website :)

Dave

Every expert was once a beginner

joanne
Australia

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June 12, 2014 - 10:31 am
Member Since: June 4, 2014
Forum Posts: 70
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Thank you Dave, I better get back to doing the categories. We have over 300 categories for the website I have to enter. Once I finish that I will install the Grid module and then M2E Pro.

Thanks again for all you help
Nick

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Matthew Ogborne

Founder
June 12, 2014 - 12:07 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Nick,

Just read this part:

joanne said
We have over 300 categories for the website I have to enter. Once I finish that I will install the Grid module and then M2E Pro.
Nick

You know you can use Magmi to do this from a CSV file?

See the video below,

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

joanne
Australia

Excellent
June 12, 2014 - 12:37 pm
Member Since: June 4, 2014
Forum Posts: 70
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Hi Matt,

Unfortunately (maybe its fortunately from our customers point of view) we are changing the way our current categories are structured on the website. Joanne’s point of view is that if we start a new site we might as well fix issues we had with the old one.

I watched a few of the Magmi tutorials you had up and we will be using it for importing the products. We have over 11K products at the moment which we will look at Magmi to import and then i guess we will be looking at M2E Pro for the integration/listing on eBay. We are trying to figure out which ones of our products will be listed as a multi-variation on eBay and which will be simple. We will upgrade to a premium account with you in the next few days when we start looking at the multi-variation products and eBay side.

One other question I was meaning to ask. In one of your early videos we where watching you said that you would recommend to people to stay away from Custom Options on the products. What is the reason behind this?

Initially I was thing of using the Custom Options to set one option for our products. All our skin products comes with an option for gloss or matte finish. It isn’t really a different SKU as the item is the same just the last step in the manufacturing process is slightly different. Its an option we give customers on the website only. Was worried if we set it up as an Attribute we will have a lot of SKU’s.

Thanks again for all the help, you guys are awesome.

Nick

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Matthew Ogborne

Founder
June 12, 2014 - 2:11 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Nick,

joanne said
One other question I was meaning to ask. In one of your early videos we where watching you said that you would recommend to people to stay away from Custom Options on the products. What is the reason behind this?

Initially I was thing of using the Custom Options to set one option for our products. All our skin products comes with an option for gloss or matte finish. It isn’t really a different SKU as the item is the same just the last step in the manufacturing process is slightly different. Its an option we give customers on the website only. Was worried if we set it up as an Attribute we will have a lot of SKU’s.

That’s right.

I’m not saying that Custom Options are wrong or won’t work, I just don’t feel that they are the better option when compared to configurable and simple products.

Using custom options means that the options that you create are stored with just that one product, so if you have many variations such as golf clubs for example that are duplicated over many, many products, that’s a lot of unnecessary duplication of data (where a configurable attribute would have done this once) and makes updating lots of “bespoke” inventory records difficult later.

Also from another angle, it’s easier to create configurable and simple products using Magmi, custom options can be imported see here http://sourceforge.net/apps/me…..om_Options however the format is not that nice, for example:

sku,name,description,price,Size:drop_down:1
T-Shirt1,T-Shirt,A T-Shirt,5.00,Small|Medium|Large
T-Shirt2,T-Shirt2,Another T-Shirt,6.00,XS|S|M|L|XL

And then you run into challenges around stock levels as well, using Simple & Configurable products it’s really easy to do and each simple product that is associated to the configurable product has it’s own stock level and status, in custom options you don’t have this.

Hope that helps Nick,

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

joanne
Australia

Excellent
June 12, 2014 - 2:49 pm
Member Since: June 4, 2014
Forum Posts: 70
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Hi Matt and thank you for getting back to me so fast, must admit option/attribute are slightly confusing to me right now. Also getting my head around the SKU.

All our products can be either gloss or matte, I guess we call it an option the customers have (there is no SKU or Stock level for this option). Now if we change this option to an attribute, then Magento will change our 11K catalog to a 22K catalog of products (11K simple products for gloss and 11K simple products for matte).

Here is an example I have been playing with to see how magento works. I created a simple product with this option gloss/matte. On this configurable product I used the attributes for the phone model but left the finish as an option. This resulted in only 2 simple products. If i made the finish an attribute also we would have ended up with 4 simple products. My concern is that with so many products the database will slow down.

Hope that makes sense.

Nick

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Matthew Ogborne

Founder
June 28, 2014 - 11:51 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Nick,

Just catching up with my unread forum posts.

Here is an example I have been playing with to see how magento works. I created a simple product with this option gloss/matte. On this configurable product I used the attributes for the phone model but left the finish as an option. This resulted in only 2 simple products. If i made the finish an attribute also we would have ended up with 4 simple products. My concern is that with so many products the database will slow down.

Yea I can see your point here, if it’s just two options and crucially if they mean nothing to you as far as stock control goes (ie matte and glass are not separate stock leveled items) then go for the custom options setup.

You’ll have less products and that’s typically a good thing (cheaper web hosting, faster website, quicker reindexing etc…).

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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