I’m finding that listing on Rakuten is much harder then I had expected out of Magento.
Mostly finding that this error happens. I have been told that I’m approved to list new items in the new sku folder.
Internal server error(s) [You have not confirmed FTP New SKU access in Rakuten.com Account settings. Please confirm it.]
This is something I’ve not tried doing, also as a heads up Rakuten changed very recently and I have no idea what’s happening with their API and it doesn’t surprise me you’re running into some challenges with this.
Shoot the M2E support team an email to see what they say as they’ll be able to investigate this for you.
I was able to get M2E to post to Rakuten New sku folder. Now my hurdle is the way Magento does the weight in the form of 3.0000 and Rakuten does not accept that weight value it has to be 1-10000 w/o the decimal.
I will try M2E support, but it looks like I will just have to do the old fashion spreadsheet dump.
Yea surely M2E have come across this before as it’s their integration.
Please keep us updated with what they come back with
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