Not so New
Matt & Dave, this site is a breath of fresh air. way to go!
I’ve been trading online since 2006 and my first website was based on Actinic. The beauty of this product was the seamless integration with Sage. I have since left that business and setup a small business on my own. After much research I took the plunge and went for Magento and have been in love ever since.
I began using Magneto in February 2010 and M2E pro since November 2011.
One of the biggest challenges I face in Magento is the order management. Whilst M2E-pro does an excellent job in listing items on eBay & Amazon, and controlling inventory + importing sales into Magento. For a time I was trying to build my business and order management around Sage Accounts 50, however as we are solely ecommerce traders and the ever changing needs of online commerce vs the rather slow approach Sage have in addressing these changes I have come to realize that it’s probably much wiser that I build my business management solutions round Magento rather than Sage.
I find that Magento is really lacking the order management functionality but I can’t get my head round using a 3rd party provider for order management while there is a wealth of information in Magento is just finding a way to bringing them all together.
The type of stuff that I would like it to happen to Magento which would make a massive big difference to me would be things like:
- Pick List
- Custom invoice/ label design
- Bulk shipping etc.
Quite frankly, the default invoice/ packing slip in Magento is designed so badly that I’m still using Amazon and eBay packing slips to ship my orders. Pick lists, well let’s not go down there, at the moment I use a solution from 3M called Post-It notes, and bulk shipping? I log on to eBay and Amazon and control it from there, which leaves me only to despatch my website orders from within Magento.
I would like to start using integrated labels and save time on preparing orders, rather than using document enclosed wallets to just slap on a label with the address and Royal Mail PPI indica. Would also be great if I could print onto these integrated sheets the CN22 customs form.
Another big stumbling block is the lack of affordable integration solutions with Sage Accounts 50 for small business. I’m sure each one of them do a great job for a certain type of customer, however for someone doing small volumes, the likes of Tradebox, Zynk, Holbi, etc are out of reach. The best solution I have found so far is Blue Jalappeno Order Export.
Inventory replenishment from within Magento is also something I would like to look at shortly. I’m wondering if Embedded ERP http://www.embeddederp.com/en/index.html would fulfill all my needs. Anything out there similar to Embedded ERP that I should be considering too?
Many thanks for your kind words, and it’s great to hear from you.
You are obviously familiar with Magento and M2E after using them for a couple of years, but both myself and Matt do agree, the order management with Magento can be a little clunky ‘out of the box’ especially when you start looking at Pick Lists and Custom Invoices.
For this I really think you need to speak with @Jim @ Moogento from Moogento. Both of his extensions PickPack and ShipEasy I think would be of huge benefit to you. You can check out his website here: http://www.moogento.com/ If you think these would be useful and decide to buy then let Jim know you came from UnderstandingE and he may be able to look after you.
Regarding accounting this one is a little more tricky. I have heard of blue Jaleppeno before for Sage 50 but maybe @Matthew Ogborne will know of any other potential options which would suit your business better.
Hope that has helped a little
Every expert was once a beginner
I use PickPack and ShipEasy and Jim is superb to deal with. These 2 upgrades were the first things i done after using magento‘s standard system for one day! I can’t reccomend them enough.
Also i use 3 different components from Xteno
1) To export my orders in bulk to my courier software in a couple of clicks (City Link)
2) import tracking back into the system in a couple of clicks
3)Sends the customer an email with link to tracking information
All 5 extensions cost around £500 in total, i installed some myself and had help with others. With these components i have now got 8 hours of order processing down to 4. A lot of learning so far but very possible as i am finding out.
Thanks for the pointers so far guys
Hi @chris mcc,
Curious question, how do you ensure that the courier labels are printed in the same order as the invoices?
Ah that would explain it.
Magento comes with some basic reports out of the box, to be fair they’re pretty good, you can find the best sellers, global sales values, low stock products and so on. You can find these using the reports tab.
However you’re looking for them reports to be split out by store which isn’t in Magento out of the box, so something like aheadworks Advanced reports would do this as you can break the sales down by website and store view. This is a paid-for extension at $149 and do have a play with the demo they have, it’s pretty cool.
Oh and when we were investigating the reporting side to Magento last year, with these reports you can get extra reports added as you need them with your own developer as the code is open source, which is something we liked a lot!
Jay Bond said
Thanks matt, are plugins complicated to do or is it best have your developer do it for you?
Just make sure you have a backup made (see this forums post How to Backup Magento the Easy Way).
Adding the extension should be easy, download the files, make sure compilation is off, transfer the files, clear caches, logout & in again and it should appear.
That’s the brief overview, but I’m sure it’ll come with instructions and should take more than 15 mins, with most of that being the uploading of the files.
This is possible using separate attributes in Magento.
The video explains the process for auction and reserve prices, however the process is pretty much the same for any additional attribute.
Create it (in your case a new price, say amz_price and amz_title) , add them to ALL attribute sets and use them when setting up M2E
If M2E has been set to collect orders, it should do exactly that.
One area you can check for any failed orders is in Sell on eBay > Sales and also in Sell on Multi-Channels > Sales and look for any red ones.
Hmmm that seems weird, giving a fatal error but no explanation, I think this may be one to bring up with M2E
Every expert was once a beginner
Good to hear pickPack and shipEasy are helping you guys out. In the post title you mention inventory replenishment. I think we have something which will help you here, due for release Jan 20th : stockEasy.
This will enable changing inventory:
– direct in the Catalog page
– imported via csv
– scanned in via a barcode scanner
My favourite feature which I can’t wait to use is the smart estimates of what stock to purchase, based on historical sales for upcoming sales period, and long-term sales trends, sorted by sales velocity (so restocking most important items first).
I’d be keen to hear any specifics which would help you here.
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