Not so New
We had a nightmare with ebay these days. As soon as we keep listing items, we noticed many many listings which we did not do…. not sure where it comes from. Today, it listed 600 items for us, all repeat current listing.
We called ebay support and all they can do is to delete ALL our listings for us, which deleted our accumulated reviews and sales record. All our effort on ebay was wasted…
Anyone had similar experience or heard of anything like this before? What shall we do?
Thanks for any advice
Ok, those listings must have come from somewhere.
The most obvious question is, where they your products?
If they were not your products
Then contact eBay support immediately as it looks like someone has accessed your account and put those listings up.
If they were your products
Then this would suggest that a listing tool has listed them for you. So if you’re using M2EPro or any other tool, there must be an active rule set for those items to be listed.
If you are using M2EPro then do check for those listings to be in Sell on eBay > Listings
Note: We have seen it in the past where someone has tried another piece of eBay software, left it running and it’s gone on to list automatically.
Hope that helps Phoebe and you key challenge here is to find out where they were listed from and then change the settings so that they are (or are not!) listed to eBay.
Not so New
Thanks, Matt. We did not use M2EPro to push listings to ebay yet. We listed on eBay site directly and some used Inkfrog. We did try to use M2E pro before but no luck. It seems all our items are re-listed by some mysterious hands. All our items. And we can even receive the payment… So no sure why someone do this. Feels like a system issue, but this completely destroyed our ebay history and account.
Any features in M2E Pro could potentially cause this odd-behavior?
Yes of course, M2E is designed to help you sell on eBay which includes listing products.
Maybe asking eBay support who or which tool created them would help? Then you’ll know where they were listed from.
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