eBay are now asking a product identifier for a lot of categories
What consequences does this new policy have for listing with M2Epro?
Does anyone know if the item specific EAN is enough or should we create a new attribute/item specific called Global Trade Item Number (GTIN)* as mentioned on the link above?
I received today the first warning on our listings related to this issue. M2E Pro says that no UPC/EAN/GTIN was found so info was not sent, however, we have included this data in all the products of the category listed. The problem I see is that the identifiers are detailed in the simple products and the product in the M2E Pro listing is the configurable one. Could be this the reason? If so, do we need to add a virtual EAN number to configurables? Maybe we are missing something… We created the attributes, filled the data and assigned the fields in the Description policy.
Not so New
I have simple products and an attribute for UPC in magento. I cannot get anything to work as I am getting this error: “Required field, UPC, is missing. Please add UPC to the listing and retry the operation.”
I’ve had the exact same problem while trying to revise items already listed on eBay which all have EANs on magento.
I get the following error message and the items won’t revise
“Required field, EAN, is missing. Please add EAN to the listing and retry.”
I emailed M2Epro earlier today and I am waiting for their reply
I’m struggling with this problem as well. However, first thing I should say is I’m using version 6.2.1 of M2E. Don’t know if this makes any difference or not.
I’ve managed to pass some of my EAN/UPC/GTIN numbers to ebay by modifying my description policy (see attached screenshot). I have an attribute in Magento called “UPC / EAN”. However, to me they are just barcode numbers. I don’t know if my suppliers have provided me with UPC, EAN, GTIN numbers, or whatever. Hence why I have set my attribute next to the separate fields for EAN, UPC and GTIN in the ebay Catalog Identifier section.
This has worked for about 75% of my products. However, I’m still getting warnings in ebay about missing product identifiers even though they are present in my system. Maybe ebay is performing some kind of checksum and rejecting invalid numbers? It’s not telling me why though.
Another thing, although ebay is telling me some product identifiers are missing, they are still appearing in their respective listing. For example, ebay has flagged the following product but as you can see the UPC number appears in the listing:
Bizarre. Noticed also today that ebay are only flagging missing identifiers as orange. Yesterday they were red. Maybe they’ve realised themselves that the thing is a bit of a mess.
Not so New
they seem to have changed it – now its jsut giving me a warning instead of blocking them “Required field, UPC, is missing. Please add UPC to the listing and retry the operation. ” but its listing now.
whats weird is if i go to the listing on ebay, the UPC and EAN and MPN are all filling in correctly. so it seems its not so much a m2e problem but its an ebay problem
I’m having similar issues where I have a a number of listing errors in m2epro such as EAN field is missing.
However when I check the product, EAN has been entered in Magento and it also appears on the listing in Ebay??
For now I have left it alone as the products are still listing but it would be good for M2Epro/Ebay to sort themselves out so I didn’t have to keep looking at error messages.
I learn something new every day
I was told to update to the latest version which in turn led to loads of synchronisation problems, etc which Chris the Web guy assisted with and I am still getting the error message ‘EAN, is missing. Please add EAN to the listing and retry’ so not really any further forward just £60 lighter, lol!
I am not sure really how exactly M2e pro has to be set up correctly to ensure the listings list. I have attached a couple of screenshots, the first shows that I have an EAN in place and the second my description policy settings. Not sure if maybe we have to create a new policy especially for this or something. If anyone has the answer I and I am sure many others would be truly grateful.
I understand your pain. The items I tried to list yesterday with no success have listed today with no errors. I didn’t make any changes to the listings so I can only assume Ebay/m2epro have sorted out the bugs!
Lets hope today is a little more productive.
I learn something new every day
Fingers and toes crossed. I have found that the EAN numbers seem to have to have 13 digits. One of the products I was trying to list that wouldn’t had 12 digits. I added a 0 to the beginning of the number and it went through.
I would just like a day or two without technical problems getting in the way of trying to earn a living.
Hmmm I wonder if M2E have been working behind the scenes on this, for it to all of a sudden start working.
Every expert was once a beginner
Listing on headphones and half of the items have UPC and the other half owns EAN due to the manufacturer country. Now with M2ePro I can list the products with EAN but it does not let me list the items with UPC as it requires EAN as mandatory. Weird because there are many manufacturers with UPC codes. As far as I know, eBay requires GTIN which includes all types of EAN and UPC, but M2ePro does not allow GTIN but EAN or UPC and then limits the listing to either one depending on the category…
Has anybody sorted all the problems with this? Thanks, regards,
Alright, sorted. For both EAN and UPC fields in our Magento, we need to MANDATORY fill all empty fields with “Does not apply” as described in the link above from andre1 (thanks andre1). This way, eBay will skip the check and will let you publish.
I.e.: if a product has UPC as barcode, then EAN field will be “Does not apply” and UPC field will populate the right UPC number. Same applies to MPN and Brand, although for brand, it needs to populate “Unbranded” instead.
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