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Logo not showing inside listing template
Andrew Owen-Price
Member
July 29, 2014 - 8:42 am
Member Since: October 22, 2013
Forum Posts: 297
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We have been using the template builder for a while and it’s great … but, a couple of weeks ago we changed our domain name and had to re-list everything on Ebay so that the main product picture would show in the body of the listing … that’s fixed fine but the store logo that is inside the template is no longer showing (see attached screenshot or look at http://cgi.ebay.co.uk/ws/eBayI…..CA:GB:1123

Is there a way of fixing this without having to re-do the template builder code and paste it back into all our listings ?

Thanks.Sample-Ebay-Listing-with-missing-logo-image.pngImage Enlarger

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Dave Furness

Founder
July 29, 2014 - 11:54 am
Member Since: July 19, 2013
Forum Posts: 4606
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I would have thought the logo would need to be re-added to the template builder as it will be the link that has changed. Although you should be able to just add it to the listing groups rather than every product.

Dave

Every expert was once a beginner

Andrew Owen-Price
Member
July 29, 2014 - 8:23 pm
Member Since: October 22, 2013
Forum Posts: 297
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Can I ask, .. where would I find the link in the template code … or … is there a way of uploading the logo to the place from which the template logo is pulled when the listing is displayed ?

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Dave Furness

Founder
July 30, 2014 - 12:00 pm
Member Since: July 19, 2013
Forum Posts: 4606
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This may be possible through FTP but I will double check with Matt for you Andrew.

Dave

Every expert was once a beginner

Andrew Owen-Price
Member
July 30, 2014 - 12:07 pm
Member Since: October 22, 2013
Forum Posts: 297
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Thanks Dave, … appreciate the help and look forward to Matt’s words of wisdom.

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Matthew Ogborne

Founder
July 30, 2014 - 5:57 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Andrew,

You have two main options.

First off is to upload the image so that it works on the oath that you were using previously.

Secondly, look for the logo URL in your template in M2E Pro and change, then revise the listings.

Or another option is to use the template builder again to recreate the template from scratch.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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Andrew Owen-Price
Member
July 30, 2014 - 8:32 pm
Member Since: October 22, 2013
Forum Posts: 297
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Hi Matt,

Thanks for the help.

I edited the description policy to replace URL path from old to new domain.

… I’ll let m2epro do its regular review of listings to see if it fixes stuff automatically and, if not, I’ll force a listings revision.

You know that house rule of yours (there’s no such thing as dumb question … etc) … well, have to apologise I seem to have more dumb questions than most …

one day, maybe, I will be Obi-Wan Kenobi of Magento then questions you ask of me can.

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Dave Furness

Founder
July 31, 2014 - 10:13 am
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Andrew,

Not a dumb question at all I wouldn’t have known the exact way to alter the URL path if it wasn’t for Matt’s post :)

Anyway if there were no questions there would be no need for these forums, which would be a shame :)

Do let us know if the image revised ok

Dave

Every expert was once a beginner

Andrew Owen-Price
Member
July 31, 2014 - 10:18 am
Member Since: October 22, 2013
Forum Posts: 297
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Yep, changed the URL path in the code and its running like a dream !

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Dave Furness

Founder
July 31, 2014 - 11:39 am
Member Since: July 19, 2013
Forum Posts: 4606
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Sweeeeet!

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