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UnderstandingE theme causes errors in latest version of M2ePro
Andrew Owen-Price
March 8, 2016 - 11:39 am
Member Since: October 22, 2013
Forum Posts: 297
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M2EPRO recommends switching back to Magento Default theme to avoid problems with updating eBay Item Specifics.

We have been struggling during the past month to correctly update Item Specifics via m2epro.

We referred the issue to m2epro support who identified that the faults have been caused by an error in the UnderstandingE Magento theme.

The explanation supplied to us by m2epro support is given below :-

Your current issue is related to the selected UnderstandingE Theme.

In the recent versions, M2e pro has made some modifications in its layout file located here:


The theme of UnderstandingE somehow caches the old layout file and this leads to various issues.

To avoid issues, please, switch the theme to Default, the Specifics will become available:

Dave Furness

March 10, 2016 - 12:20 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hey Andrew,

Thanks for bringing this to our attention, I have forwarded this to Matt so he can work on an update to get around the caching issue M2E Pro report.

Hopefully we can get this fixed asap and as always apologies for any inconvenience.


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