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Order total issues after upgrade to 6.1.6
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schnere
Austria

New
June 14, 2014 - 2:18 pm
Member Since: June 14, 2014
Forum Posts: 1
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Hi,

I’ve upgrade from 6.1.1 to 6.1.6.
Now all eBay orders have wrong totals in Magento order.

We have the following setup:
20% tax for Austria
19% tax for Germany
-> use Magento tax calculation (otherwise every product would have to be added for each country)

Here an example using an eBay order:
Customer buyed 1 item, price: 19,99 incl. 19% tax
M2e order:
Origingal price: 19,99
Price: 16,66 -> should be 19,99
Tax: 20% (because of ebay settings, but should use Magento tax rules on creating Magento order to get 19%…)
Row total: 19,99
Subtotal: 16,66 -> should be 19,99
Tax: 3,33
Total: 19,99
Resulting Magento order:
Origingal price: 19,99
Price: 16,66 -> should be 19,99
Tax: 19% (correct)
Row total: 16,66 -> should be 19,99
Subtotal: 16,66 -> should be 19,99
Tax: 2,66
Total: 16,66 -> should be 19,99

How can I fix this?

Thanks,

schnere

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Matthew Ogborne

Founder
June 16, 2014 - 10:56 am
Member Since: July 18, 2013
Forum Posts: 4565
sp_UserOfflineSmall Offline

Hi Schnere,

It looks like Magento is taking the tax off the prices.

This is a little bit tricky, so I’m going to suggest you contact M2E pro support for them to double check your settings, however a hunch from myself would be to check in System > Configuration > Sales > Tax > Calculation Settings > Catalog Prices = “Including Tax”

Hope that helps Schnere,

Matt

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