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PINNED: Feedback to buyers on order shipped
Vic 101

Not so New
July 11, 2014 - 4:22 pm
Member Since: May 12, 2014
Forum Posts: 9
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In M2EPro is it possible to leave feedback for buyers after you have shipped the item? It looks like the only option it has is to respond to feedback which I think will result in more buyers emailing me to leave feedback first.

Any thoughts?

Update: The feature request is here: http://support.m2epro.com/foru…..t-shipping.

Your votes would be appreciated!

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Dale Holden
Member
July 11, 2014 - 4:51 pm
Member Since: October 24, 2013
Forum Posts: 290
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Vic

We have discussed this before i think it is very poor and not well thought out. There is always to two thought patterns about feedback from Sellers the ones (like me) who believe if they have bought and paid they deserve feedback. Or the other seller who want feedback first i just don’t get that but that is the M2E Pro stance.

I asked for option to cover both but they said no sellers do not want it !!!!!!!!!!

Ypu could always shove it in for a vote on there forums i would support it.

Never become Co-Pilot of your own life!

Tim Riley
Member
July 11, 2014 - 10:13 pm
Member Since: April 5, 2014
Forum Posts: 163
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Hi all

This is a feature I would like. I think you would get a lot of support for it from these forums. You can count me in for a vote.
Cheers
Tim

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Dave Furness

Founder
July 12, 2014 - 12:39 pm
Member Since: July 19, 2013
Forum Posts: 4606
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By all means stick it in for a vote and post the link here, and hopefully garner some support for it :)

Dave

Every expert was once a beginner

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Zhen L

Excellent
July 13, 2014 - 10:27 am
Member Since: November 18, 2013
Forum Posts: 13
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Isn’t this feature native to eBay and Seller Manager Pro?

http://pages.ebay.com/help/sel…..l#feedback

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Matthew Ogborne

Founder
July 13, 2014 - 10:47 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Zhen,

Ah that’s after the item has been paid for.

I believe that Vic was looking for after the order being shipped, probably to leave the customer a note that their order has been shipped in the comment left.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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Dale Holden
Member
July 13, 2014 - 10:56 am
Member Since: October 24, 2013
Forum Posts: 290
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HI Guys

Can i ask you please support this idea for M2E Pro in relation to the above matter.

Instant Feedback to buyers in M2E Pro

Dale

P.S.
Matt/Dave please lend you support to this if you agree

Never become Co-Pilot of your own life!

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Matthew Ogborne

Founder
July 13, 2014 - 11:05 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Dale,

Just left a rating and a comment :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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Dave Furness

Founder
July 13, 2014 - 11:22 am
Member Since: July 19, 2013
Forum Posts: 4606
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Rated from my end :)

Every expert was once a beginner

Tim Riley
Member
July 13, 2014 - 12:54 pm
Member Since: April 5, 2014
Forum Posts: 163
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Got my vote!

MikeL
Member
July 13, 2014 - 6:35 pm
Member Since: November 14, 2013
Forum Posts: 103
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3 votes from me.

Vic 101

Not so New
July 14, 2014 - 9:51 am
Member Since: May 12, 2014
Forum Posts: 9
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3 from me as well! Thanks to everyone here for clarifying this one and hopefully getting this changed at some point in the future..

Now that I know m2epro doesn’t do what I want. How do sellers here work around this? I was wondering if there might be a way to export the orders that I am about to ship and using the eBay item numbers in that data I could feed that into a tool to perform the feedback for me.

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Matthew Ogborne

Founder
July 14, 2014 - 10:15 am
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Vic,

May I be so blunt to suggest now that it’s been identified and requested, rather than trying to find an elaborate workaround for this, instead just work with what we’ve got available to us and focus on the other part of the business?

Matt
PS. Just thinking of where the best use of your time is :)

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Dale Holden
Member
July 14, 2014 - 10:20 am
Member Since: October 24, 2013
Forum Posts: 290
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Hi Matt

Can i ask if my post could be put as a header topic i think it might get more support if it is its own post. Sometimes users may miss when going through several posts.
You could even give it a push on happy hour ;)

Dale

Never become Co-Pilot of your own life!

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Matthew Ogborne

Founder
July 14, 2014 - 10:47 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Dale,

Fab suggestion, pinned and locked.

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

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