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"The category is not valid, select another category" error message. Help needed!
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Kevin Rogers

Not so New
June 5, 2016 - 7:06 pm
Member Since: March 19, 2016
Forum Posts: 6
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Looks like Ebay recently made changes in the “Musical Instruments and Gear” sub categories. Can’t revise existing listings or create new listings in certain categories without receiving “The category is not valid, select another category” error message. Update on the eBay site (below) to refresh the categories list, but to no avail. The new sub categories do not populate in M2E!

Sell On eBay > Configuration > eBay Sites > Configuration > Marketplaces > Update Now

Has anyone seen this before or experiencing a similar error?

Rodney - UE
Guest
July 6, 2016 - 3:16 pm

Hello there Kevin. This seems to be an issue with eBay itself, as you have tried revising and even creating new listings. It would be best to contact M2E Pro’s developers and see what could possibly be done to remedy the situation. I hope that there would be a solution for this, and if there is I hope you can share it here so other users here as well might know what needs to be done.

Rodney

 

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