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Error in Pricing Policy which is linked to Order Sync error I think ...
Gillian Duff
Forfar, Scotland

March 22, 2015 - 9:41 am
Member Since: January 15, 2014
Forum Posts: 82
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Anyone able to help me?

My listings are showing quantity reduction when I sell an item but the sale is not appearing as an order in Magento ( or in Sell on eBay). When I try to sync orders, there is no error message but the sales still do not appear.

Going into the Policies, I see that the Price, Quantity and Format policy is only showing for 1 day and not Good till Cancelled. When I try to change it, I get this error message

Constant “Ess_M2ePro_Model_Ebay_Template_SellingFormat::QTY_MODIFICATION_MODE_OFF” not found
Constant “Ess_M2ePro_Model_Ebay_Template_SellingFormat::QTY_MODIFICATION_MODE_ON” not found

If I try to create a new policy or change the existing policy, it will not let me as there is no dropdown options on the Conditional Quantity: * and I cannot type anything in there. here is a screenshot …

Policyerror.gifImage Enlarger

Is this one error or are there two separate errors … one for the order sync and this one? I updated my M2Epro recently as I was promted to do so so it might be this that caused the problem. Any ideas … Can’t get any help from M2E pro helpdesk until tomorrow ….

Can anyone help me please? Frown

many thanks.


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Dave Furness

March 26, 2015 - 11:43 pm
Member Since: July 19, 2013
Forum Posts: 4606
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Hi Gillian,

How strange, did M2E get back to you on this one?

It does sound like it’s one for M2E Pro this, but if you are still stuck i can ask Matt.


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