Not so New
been struggling with an issue for a few days. My developer installed a SSL certificate on our site and since then we receive error when listing or revising items on ebay: “Can’t upload product image on eBay”. m2e pro support say
“m2e pro sends correctly the url you provided. The problems is that for some reason eBay cannot access those pictures with the url provided.
The problem is not related neither to m2e pro, not to eBay. Please, refer to your settings.”
I don’t know which settings they refer and my developer has gone on holiday!
have looked at m2epro docs
I don’t know much about .htaccess other than it provides rules for media file access, I can say the file hasn’t changed and is in the same place.
Have considered a workaround of pointing image urls for ebay at a folder that is not https, but the extra work involved in instigating this I really do without especially during the xmas period.
Any thoughts/ Help appreciated.
Not so New
So my base url is set correctly, my htaccess file appears fine. navigating to the HTTP URL of the image does correctly re-write to https so I think we can rule this out as an issue. Magento itself is also writing https correctly, m2e pro is pulling in pure http rather than ssl!
M2epro keep telling me its my settings, but they all seem fine to me! Oh and amazon pulls my images correctly…
Daft suggestion, comment out the part in the htaccess file that is switching the user to https.
Note: You can comment out lines with a # symbol
This might be causing a redirect loop and may explain it.
Also if you are running 100% https, change the settings accordingly in System > Configuration > Web for BOTH the unsecure and secure.
Tip: Take a screenshot of the settings before hand, just incase you need to change them back.
Not so New
Many thanks for the thoughts: base url in magento is set for both unsecure and secure correctly – m2epro support keep telling me it is “You need to search for magento settings to have the link returned in the correct format.” but I can’t see any other settings than the base url. Will look in to the htaccess file.
Not so New
We did solve it, I had to ask our developer to look into it for us, this is what he did:
The settings changed included a slight bit of server configuration. Inside cat /etc/apache2/sites-available/default, I’ve altered the Go Opticians section as follows (sorry for the wall of text):
# If you want to redirect all the users to secure sites (i.e. your secure and
# insecure base URLs are both prefixed with https), uncomment this line and
# comment out the DocumentRoot directive.
#Redirect permanent / https://xxx.com/
He also changed one of the settings inside magento, see attached screenshot.
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