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Can't access premium

Not so New
July 7, 2015 - 4:51 pm
Member Since: July 6, 2015
Forum Posts: 9
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Hi there,

I’ve just upgraded to premium and because I had to use my paypal account (different email), I can’t seem to access premium content, even through I’ve paid.

I’m half way through setting up M2E listings so hoping I could finish this tonight. Ugh.

Thanks, Michelle

Michael Giasi

July 8, 2015 - 3:02 pm
Member Since: June 12, 2015
Forum Posts: 1
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I would like to cancel my premium description before I get charged

Dave Furness

July 9, 2015 - 12:09 am
Member Since: July 19, 2013
Forum Posts: 4606
sp_UserOfflineSmall Offline

Hi Michelle,

This should now be resolved for you :) Sorry for any inconvenience.

Hey Michael,

You can either drop us an email using the support [at] understandinge [dot] com address or you can log into your PayPal account and cancel the subscription at your end


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