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Magento error Call to a member function loadByIncrementId()
Scott Sladick

July 15, 2015 - 6:36 pm
Member Since: April 25, 2014
Forum Posts: 66
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I’m getting this error on the success page. The order still goes through fine, so it isn’t that big of a deal, but still I would prefer the customer not see an error after placing an order. Any ideas on how to fix it?

Full error:

Fatal error: Call to a member function loadByIncrementId() on a non-object in /app/design/frontend/base/default/template/checkout/success.phtml on line 66

I tried doing a Google search but didn’t see any solutions.


Matthew Ogborne

July 21, 2015 - 12:09 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Howdy Scott ,

I’ve not come across that function before, well at least it doesn’t ring a bell.

Also what’s odd is that it;s in the standard/base theme for Magento.

I would suggest checking that file against the same version downloaded directly from Magento and see if it’s been “tweaked” by someone :)


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