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Advice re problem after Magmi installed
Mike & Liz
Camberley, Surrey, United Kingdom

Excellent
February 20, 2015 - 9:37 pm
Member Since: February 5, 2015
Forum Posts: 65
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Hi Matt & Dave,

We have a problem after installing Magmi.

The install eventually work after a couple of attempts, and we can see Magmi at http://www.ourwebsite.co.uk/ma…../magmi.php

BUT immediately after the install we have found that on one of the products on our site , if you try to click through to the product page we get the following error:

=========================
Warning: include_once(Varien/Autoload.php): failed to open stream: No such file or directory in /home/ourwebsite/public_html/app/Mage.php on line 51

Warning: include_once(): Failed opening ‘Varien/Autoload.php’ for inclusion (include_path=’/home/ourwebsite/public_html/app/code/local:/home/ourwebsite/public_html/app/code/community:/home/ourwebsite/public_html/app/code/core:/home/ourwebsite/public_html/lib:.:/usr/lib/php:/usr/local/lib/php’) in /home/ourwebsite/public_html/app/Mage.php on line 51

Warning: include(Varien/Autoload.php): failed to open stream: No such file or directory in /home/ourwebsite/public_html/app/code/core/Mage/Core/functions.php on line 68

Warning: include(Varien/Autoload.php): failed to open stream: No such file or directory in /home/ourwebsite/public_html/app/code/core/Mage/Core/functions.php on line 68

Warning: include(): Failed opening ‘Varien/Autoload.php’ for inclusion (include_path=’/home/ourwebsite/public_html/app/code/local:/home/ourwebsite/public_html/app/code/community:/home/ourwebsite/public_html/app/code/core:/home/ourwebsite/public_html/lib:.:/usr/lib/php:/usr/local/lib/php’) in /home/ourwebsite/public_html/app/code/core/Mage/Core/functions.php on line 68

Fatal error: Class ‘Varien_Autoload’ not found in /home/ourwebsite/public_html/app/Mage.php on line 54
=========================

We reloaded the previous nights backup , and the link from the product page works fine. We reinstalled Magmi, and the above error came back.

We can still add the product to the basket directly from the category page & we can go from the checkout page to the product description page, just get the error directly from the category page.

As we we are relatively early in the setup of our site and don’t have much data in Magento, do you think it would be better to speak to Simple Servers and get a fresh install of Magento, or so you think the problem can be resolved?

Your advice would be appreciated.

Liz

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Matthew Ogborne

Founder
February 21, 2015 - 10:17 am
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Liz,

I can tell you point blank that this is not related to Magmi. Which is handy as it means it’s something else.

When you upload the UE version of Magmi you’re uploading files to a separate/new folder called “magmi-importer” and Magmi only connects with the database and none of the core files.

Note: The exception here is the installer script I wrote and that only reads one file from the Magento config.

From the error messages above, this is being caused by either the file below being removed or having incorrect file permissions.

Probably best to check that the file exists first, if it does it’ll be file permissions which should be 0666.

lib/Varien/Autoload.php

And yep if you get stuck, yep ask SimpleServers :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

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Matthew Ogborne

Founder
February 21, 2015 - 12:03 pm
Member Since: July 18, 2013
Forum Posts: 4565
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Hi Liz,

Just saw your email.

YAY for it being file permissions :)

Matt

"Selling an item online is easy, but making living from a business that sells online, well that’s something different entirely!"

Ultimo Magento Theme

 

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